Part Time Bilingual Crisis Interveners - Fredericton, Canada - Chimo Helpline
3 weeks ago
Description
We are looking forpart time bilingual Crisis Interveners to help fill weekend shifts. Position in Fredericton only.
Chimo Helpline is a toll-free telephone and chat service which provides confidential, bilingual crisis intervention service to all residents of New Brunswick 24 hours a day, 365 days a year.
Our caring and compassionate intervention workers provide support through active listening, problem solving, community resources and suicide intervention.Duties and Responsibilities
- Assist contacts to sort out options and develop action plans while providing necessary support and assistance;
- Being a listening ear and providing emotional support;
- Assessing for suicide, safety planning and intervention;
- Referring contacts to appropriate services and community resources;
- Maintaining anonymity and confidentiality of calls and location of Chimo Helpline;
- Keeping up to date with office resource and training materials;
- Maintain a positive office environment;
- Work closely with the Office Coordinator to provide support for ongoing Chimo initiatives.
Qualifications
- High school diploma;
- Past experience in human services roles and/or education;
- Flexibility, adaptability and takes initiative;
Bilingual in French and English required;:
- Outstanding communication skills;
- Caring, empathetic and compassionate attitude;
- Working knowledge of Microsoft Office Suite
- ASIST course is an asset;
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