Claims Specialist - Concord, Canada - Highlight Motor Freight Inc.

Highlight Motor Freight Inc.
Highlight Motor Freight Inc.
Verified Company
Concord, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Concord, ON


Highlight Motor Group is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization.


We are looking for a highly motivated and knowledgeable
Claims Specialist who will be responsible for handling freight and equipment claims and ensure prompt and thorough resolutions.


Responsibilities:


  • Responsible for investigating and resolving customers' freight issues, which may include claims for damaged or lost freight.
  • Gather information, conduct interviews and statements, review and analyze reports and related bills.
  • Request documentation and information needed from carriers to resolve claims or letters of denial.
  • Track communications and followup with transportation providers during the claims process.
  • Complete freight claim paperwork with transportation provider—both paper or electronic.
  • Process checks and ensure all parties are paid in a timely manner when a claim is resolved,
  • Identify and communicate reoccurring operations errors to management.
  • Educate and update the drives of claims procedures to minimize claim complaints.
  • Negotiate settlements with carriers on behalf of the client by mutual communication and agreement.
  • Produce claims reports as requested.
  • Assist department and front office with miscellaneous duties.

Requirements:


  • Minimum one year of freight claims experience
  • Excellent written and verbal communication skills
  • Solid interpersonal and customer service skills
  • Effective conflict resolution and negotiating skills.
  • High level of computer proficiency
  • Excellent administrative and time management skills
  • Ability to multitask in a fast paced, performance driven environment.
  • Strong attention to detail and superior organizational skills
  • Demonstrate a positive attitude and desire to succeed.
  • Strong team player

We offer competitive wages and a great benefits package.

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Onsite parking
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift

Ability to commute/relocate:

  • Concord, ON L4K 1N8: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
More jobs from Highlight Motor Freight Inc.
See all jobs of Highlight Motor Freight Inc.