Dispatcher/customer Service - Mississauga, Canada - TRANSACE EXPRESS INC

TRANSACE EXPRESS INC

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for a reliable Experienced Dispatcher to help in our day to day operations.

Dispatch trucks to various Destinations that are best suited for our driving fleet and to meet customer loads scheduling needs.

Start Date:
Immediately

Shift: 8:00 am to 5:00 pm

Location:
Derry road and Dixie road

Rate:
$66,000 - $96,000

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Truck Dispatcher Responsibilities:_

Contacting & Negotiating rates with customers for their freight requirements. (Direct & Indirect customer acquisition)
Scheduling drivers to make freight deliveries or collect shipments and packages.
Communicating with customers about freight details, delivery or pickup times, and special handling requests.
Planning predetermined routes and accommodating route changes as needed.
Preparing dispatch documents, as well as generating freight bills and invoices.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Keeping track of transportation regulations and laws to ensure that truck drivers comply.
Reviewing drivers' logs, including dispatched calls and arrival times.
Monitoring truck repairs and maintenance schedules.
Logging customer shipping schedules and complaints.

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Requirements:_

High school diploma or GED.
Ability to manage a fleet of 30+ trucks (Highway & Local)
12 years of experience as a truck dispatcher and planner in a similar industry is an asset.
12 Years of direct customer acquisition / sales experience is an asset.
Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
Extensive experience in customer services, as well as generating freight bills and invoices.
Experience with Transportation Management Software ), such as Samsara ,Xpert or PCS. (preferred)
Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
Knowledge of applicable transportation regulations and laws.
Excellent organizational, communication, and time management skills.