24-06 Full-time Shift Team Lead - Vancouver, Canada - The Bloom Group

The Bloom Group

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

The Shift Team Lead ensures the provision of effective service delivery, case planning and client support practices through monitoring, organizing and supporting Women and Children's programs on a day-to-day basis.

The incumbent will act in accordance with The Bloom Group philosophy and provide low barrier harm reduction trauma informed support and assistance to women and children in crisis, directly supervising program Counselling and Crisis Intervention Support Workers, Shelter Support Workers and Housekeepers.

EDUCATION/PREVIOUS WORK EXPERIENCE:

Diploma in Community Social Services, Social Service Work or other relevant human services field is required, an equivalent combination of education, training and experience may be considered
Three years recent related work experience providing support to women and/or children in crisis within a residential setting is required; one year recent experience in a supervisory capacity, or one year recent experience in a position demonstrating increased responsibility is required
Level 1 Occupational First Aid Certificate is required
Non-Violent Crisis Intervention training is required
Food Safe Certificate is required
WHMIS training is required

REQUIREMENTS:

Gender is a bona fide occupational requirement: selfidentifying women only applicants please.

ABILITIES/SKILLS:

***- Ability to communicate effectively in English, both written and verbally

Strong working knowledge of the Microsoft Office Suite and ability to present documents in an appropriate business format
Demonstrated supervisory ability and leadership skills
Demonstration of advanced interpersonal skills specific to the role including debriefing, active listening, conflict resolution, group facilitation, one to one direct support and problem solving
Demonstrated ability to participate and contribute in a strong team environment with an inclusive and collaborative approach
Proven commitment to and understanding of the harm reduction, low barrier, strength based, empowerment, trauma informed and client centred approaches to working with women and children
Demonstrated commitment to continual learning and improvement through the incorporation of reflective workbased learning approaches
Strong ability to work under mínimal supervision and act with a high degree of independent judgement, taking action on a variety of matters as required
Strong working knowledge of child welfare and protection issues, including relevant legislation and reporting requirements
Demonstrated knowledge and experience providing parenting support, incorporating a women centered, culturally sensitive, strength based approach
Proven ability to work with a high degree of compassion, understanding and sensitivity
Demonstrated ability to provide nonjudgmental, clientcentered, nontherapeutic emotional and practical support to women and children in crisis
Ability to provide and receive constructive feedback
Knowledge and understanding of the complex issues which affect women and children in poverty, with a demonstrated awareness of specific issues facing aboriginal women, women of colour, ageing women and women with disabilities
Proven ability to work in a stressful and changing work environment
Demonstrated experience or training in conflict resolution, deescalation and risk assessment
Demonstrated ability to support individuals with mental health and substance use issues, utilising a harm reduction approach and working within a trauma informed care model
Ability to work and empathize with people who may have experienced abuse, poverty, grief and loss, oppression, violence, mental health challenges, addictions issues or may be living with HIV/AIDS and other lifelimiting or lifethreatening conditions
Physical ability to carry out the duties of the position, including experience operating related equipment