Care Team Coordinator - Timiskaming, Canada - Closing the Gap Healthcare

Closing the Gap Healthcare

Verified Company

Timiskaming, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Care Team Coordinator
Monday to Friday

$18.00/per hour

Timiskaming, Ontario, (On-site)

Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization.

We Enrich Lives and Change Tomorrow by providing a wide spectrum of unparalleled quality services in the community.

Closing the Gap Healthcare is seeking a
Full Time Care Team Coordinator on a One Year Contract for our
Timiskaming office.

The
Care Team Coordinator role is an integral contribution to the quality of care provided by CTG.

You will be coordinating visits and communication with our Providers, providing empathetic client service and the administrative duties to keep track of it all.

This position may appeal to you if:
You are passionate about customer service and wish to expand your career in the healthcare industry

You enjoy assisting and interacting with clients by providing excellent customer care

You value the guidance and direction of an experienced leadership team

The successful Care Team Coordinator will have:

An outstanding commitment to providing excellent client centered customer service
Effective verbal and written communication skills
Precise attention to detail and efficiency in data entry
A diploma from Community College in Business Administration, Office Administration or Medical Office Administration and/or Grade 12 Diploma with related experience

The role will require:

A passion for challenges and working with customers to ensure a great experience
Accurately and efficiently assessing customer requests and addressing them immediately or escalates as appropriate
Scheduling and coordination of service providers to meet client needs
Strong problemsolving skills
Working effectively with other team members
Effectively triaging calls to ensure effective call management
Providing CTG program and service information to customers to encourage sales of services
Performing data entry requirements for all clients using the CTG computer system
Providing support and information to internal and external customers from all offices related to CTG programs and services

What you can expect:

As a member of Closing the Gap Healthcare's Team Made for Caringtm, you can expect:

Competitive total compensation package
Group benefits including medical and dental
Generous Vacation package
In depth training and orientation to set you up for success
A culture of performance recognition and appreciation
A commitment to excellence

Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services.

Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

The Not so Fine Print:

This position is open to individuals who are eligible to work in Canada, who meet all the essential requirements stated above.

Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, the Government of Canada, and federal and provincial health authorities.

Our top priority is the health and safety of our clients, their families, and our team members.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families.

At Closing the Gap, all new hires must have received the complete series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada AND have received the final dose of the COVID-19 vaccine at least 14 days before the official start date of hire.

Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.