Assistant Manager Housekeeping - Ottawa, Canada - RA Centre

Description

The Manager, Housekeeping and Security is a hands-on position that leads and motivates a team tasked with ensuring consistent high standards of cleanliness and service throughout the RA Centre, directs the security functions, including physical security and safety of employees, facilities, and assets.

The ability to work a variety of shifts, including evenings and weekends to meet the needs of business operations, is essential.

• The role is responsible for planning and implementing the housekeeping program, which includes defining corporate standardsand checklists,
• Responsible for managing the CCTV security system, key control and traffic control on the property as needed,
• Receives all Accident/Incident reports, compiles data, investigates security issues, provides report on data and develops riskmitigation strategies,
• Manages contracts with external companies for the purchase of supplies and puts in place an effective inventory controlprogram for all supplies, including working with RA designated partners,
• Establishes, implements and maintains security protocols for the Association including but not limited to access control ofbuilding through opening and closing procedures,
• Defines and coordinates schedules for all full time and part time Housekeeping staff,
• Ensures Housekeeping staff meets all Occupational Health and Safety requirements including updates for SDS within thebuilding,
• Represents the Association on the Joint Health and Safety Committee,
• Ensures the facility and all equipment meet established safety and cleanliness standards,
• Assists the Manager, Facilities and Assets Management in the development of the Annual Operating Budget, and putsstrategies in place to achieve targets,
• Works with all other RA service units in a professional and courteous manner,
• Ensures compliance with the waste, recycling and compost program. Coordinates with waste contractor as required,
• Manages event parking and traffic control,
• Manages the schedule which includes daytime, evening and weekend coverage as required to support a 24hour,7day per weekoperation;
• Must be prepared to work a variety of hours including weekends and evenings as necessitated by business operations.
• Fulfills the Prime on Duty duties for the Department and organization as required.

• Develops plans to ensure continuous growth of departmental staff members, provide feedback through periodic oneononereviews, coaching, progressive discipline where warranted.
• Promotes Team engagement, goal setting by providing direction, support and guidance.
• Applies best practices when selecting and hiring new staff.
• Provides leadership to Property group when and if required during any absence Manager and Facilities Management.
• Adheres to the Collective Bargaining Agreement as required.
• Supports administrative requirements (payroll, sick and vacation tracking, WSIB, etc.) as required.
• Instills a culture of teamwork, collaboration and problem solving within the Housekeeping team within the broader RA staff community.

• Performs other related duties as assigned by the Director or members of the Executive team to assist the Association.

• Diploma in Recreation Facilities Management, Property Management or equivalent is an asset. Previous experience also taken into consideration.

• ORFA CRFP or BOMA FMA designation and general housekeeping and security regulations are an asset.
• Certification in Facility Housekeeping and Sanitation is an asset.
• Obtain Certification 2 under the Occupational Health and Safety Act and WHMIS and keep current, is Essential.
• Obtain and maintain uptodate CPR with AED and Standard First Aid certification, is Essential.
• Minimum 3 years' experience managing staff in a unionized environment is Essential.
• Knowledge of CCTV and card access systems is Desirable.

• Excellent communication and organizational skills.
• People orientated and ability to work in a fastpaced, dynamic environment.
• Team player.
• Proficiency in both official languages an asset
• Proficiency with Microsoft Office programs (Word, Excel, Powerpoint, Outlook.

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Onsite gym
• Onsite parking
• Vision care

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed