Electrical Service Technician and Specialized - Pickering, Canada - Industries Machinex

Industries Machinex

Verified Company

Pickering, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting to the Electrical/Optical department coordinator, the technician is responsible for Machinex's customers support in the USA.

To do so, his main mandates will be to:

Be the privileged contact of the customers for all aspects of service for sorting facilities.
Represent, serve, and defend the customer's interests within the company while respecting Machinex's expectations.
Perform maintenance and repair tasks at our customer's site.

MAIN ROLES AND RESPONSIBILITIES

Evaluate the work to be carried out (parts requirements; tools; labor; etc.) according to the customer's requests; plan and perform service jobs;
Implement the installation, commissioning and operation of the electrical/optical equipment;
Repair automated equipment (PLC) and operators' interface (HMI) of different manufacturer (Omron, Schneider, Allen-Bradley and Siemens);
Perform preventive maintenance, emergency repair and troubleshooting on our customers systems;
Follow up on customer satisfaction;
Produce documentation (quotes, orders, RMA, service reports, etc) in an ERP.

REQUIREMENTS:

Training in technical electrical (Professional, Technical College or engineering studies);
35 years of experience in the domain of automation and control;
Have mechanical skills;
Technical drawing reading skills;
Be proactive, autonomous, customer service oriented and at ease in analyzing problems and finding solutions;
Knowledge on optical systems would be an asset;
Experience with an ERP is an asset;
Availability for frequent travel to our customer's facility within the USA.

Job Types:
Full-time, Permanent

Benefits: