Electrical Service Technician and Specialized - Pickering, Canada - Industries Machinex

Industries Machinex
Industries Machinex
Verified Company
Pickering, Canada

2 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
Reporting to the Electrical/Optical department coordinator, the technician is responsible for Machinex's customers support in the USA.

To do so, his main mandates will be to:


  • Be the privileged contact of the customers for all aspects of service for sorting facilities.
  • Represent, serve, and defend the customer's interests within the company while respecting Machinex's expectations.
  • Perform maintenance and repair tasks at our customer's site.

MAIN ROLES AND RESPONSIBILITIES

  • Evaluate the work to be carried out (parts requirements; tools; labor; etc.) according to the customer's requests; plan and perform service jobs;
  • Implement the installation, commissioning and operation of the electrical/optical equipment;
  • Repair automated equipment (PLC) and operators' interface (HMI) of different manufacturer (Omron, Schneider, Allen-Bradley and Siemens);
  • Perform preventive maintenance, emergency repair and troubleshooting on our customers systems;
  • Follow up on customer satisfaction;
  • Produce documentation (quotes, orders, RMA, service reports, etc) in an ERP.

REQUIREMENTS:


  • Training in technical electrical (Professional, Technical College or engineering studies);
  • 35 years of experience in the domain of automation and control;
  • Have mechanical skills;
  • Technical drawing reading skills;
  • Be proactive, autonomous, customer service oriented and at ease in analyzing problems and finding solutions;
  • Knowledge on optical systems would be an asset;
  • Experience with an ERP is an asset;
  • Availability for frequent travel to our customer's facility within the USA.

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Work Location:
In person

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