Zone Supervisor - Calgary, Canada - Paladin Security
Description
Overview
Paladin Security Group is the security company of choice amongst some of the most respected institutions in the country, protecting the public and government facilities. We are committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer.
Job Skills / Requirements
The Zone Supervisor is assigned responsibility, accountability and authority to monitor all work activities of staff members, to identify and report any problems which could have an impact on the company's service delivery. Maintain a safe and secure environment for staff, contractors and visitors alike. Be familiar with and follow current policy and procedures for the General Duties side of business at Paladin Security. They will be responsible for responding to alarms, mobile patrols and any... [more] issues that might arise on the GD side of our business. This position is a full-time position starting at 22:00 to 08:00 on a 2-2-3 rotation.
Job Skills/Requirements
Responsible for visiting sites and monitoring site policies and procedures are adhered to, while ensuring Guards are following contractual obligations
Ensure all staff members receive adequate and sufficient information to commence duties at sites
Monitor, identify and report any health and safety deficiencies on their site, and instruct all staff in good work safe practices
Ensure the Guards Orientation Check List is completed within the allotted time frame
Provides Guards with continued and adequate training as it relates to the duties and responsibilities of the position
Ensure new Guards have read and signed the required acknowledgements for the Site Orders, the Security Guard Training Manual and the OH&S Manual
Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the Field Manager or Client Service Manager
Provide constructive feedback and suggestions to the Field Managers and Client Service Manager about any relevant staff issues
Ensure all email inquires, requests, etc. are attended and replied to in a timely fashion
Support all staff to ensure their needs and concerns are addressed as appropriate
Assist Management with regular staff evaluations
Communicate appropriate information, so any outstanding issues can be resolved
Monitor daily and nightly incident reports to ensure both relevancy and accuracy
Ensure that all services provided by site staff, are delivered as per clients request
Ensure that all services provided comply with Paladins Code of Ethics and The Policy and Procedure Manual
Requirements:
Hold a valid security license
Holds a full Class 5 drivers license, and can provide a clean drivers abstract for the last three years
Computer literate and able to easily assimilate knowledge of site systems
Excellent communication skills, both written and verbal
Strong knowledge of the security functions & requirements at the site
Dependable & Professional in all job functions
Able to display objectivity and sound judgment
Able to inspire others by knowledge, experience and a willingness to assist
Previous security experience [less]
Education Requirements (Any)
High School Diploma/GED
Certification Requirements (All)
Valid Class 5 Drivers License
Valid Security Licence