Customer Experience Feedback – Service Interaction Evaluation
14 hours ago
Job description
We are conducting a short customer experience study to help improve our company's phone support quality.We're looking for freelancers based in the United States who can interact with our support line and provide honest, structured feedback on their experience.
What You'll Do:
Make a short phone inquiry (service question).
Take note of how the representative communicates and handles the call.
Submit a short written report on your experience — clarity, friendliness, and helpfulness.
Requirements:
Must be currently located in the USA (calls will be local).
Comfortable making a brief phone
What You'll Get:
Fair payment for each completed feedback report.
Possibility of regular work as part of our ongoing service quality improvement program.
Deliverables
Evaluate service interactions
Provide detailed feedback
Suggest improvements
Contract duration of 1 to 3 months. with 30 hours per week.
Mandatory skills:
Customer Satisfaction, Customer Support, Communication Etiquette, Product Knowledge, Customer Service, Phone Support, Online Chat Support, Email Support
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