Assistant General Manager - Whistler, Canada - True North Hostelling Association

True North Hostelling Association

Verified Company

Whistler, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come join the fun, life-loving team at HI Whistler Whether it's for summer, winter - or both - you'll have a bunch of friends to explore all of what our adventure mountain community has to offer Whether you are a mountain newbie or a mountain shredder, you'll find like-minded teammates to create lifelong memories at our hostel.

With discounts on ski passes, deals on adventure activities, super-subsidized housing, and a plethora of free outdoor adventures, HI Whistler can be your basecamp for launching all of this.

We work hard, but make it look easy with our relaxed atmosphere and we offer shifts that help you make the most of your time with us.

You've heard about how great Whistler is, but we'll help you discover how much more rad than that

What's in it for you*Subsidized Private staff accommodation. The most affordable housing option in town

Free laundry, wifi, and access to sports gear and staff bikes
A laidback, casual work environment that is a lot less stuffy than working in a hotel.
40% off food at our onsite café

What you will be doing*Reporting to the General Manager, the Assistant General Manager is primarily responsible for helping the hostel team to deliver the best possible customer experience.

This includes coaching and training, delegating, following-up on daily tasks, and ensuring adequate department coverage. The Assistant Manager is responsible for guest-facing activities and inventory management, and leading health and safety. The Assistant General Manager leads the Front Desk team and ensures adequate coverage to meet guest needs.

What we look for*You are a problem-solver with great organizational skills and a can-do mentality - whether it's resolving a guest issue or implementing new staff procedures, you look for effective ways to find the best solution, all while maintaining a positive attitude.

You have clear, concise communication skills. You are very comfortable using computers. Experience with scheduling, accounts reconciliations and property management systems are a plus.

You have proven leadership skills with a strong sense of professional empathy when working with staff, guests, management and partners.

You have an interest in travel, sustainability, and making hostel life awesome

Join our community*If everything you read above got you excited, you'll be a great fit for our team.

Whether you're on a working holiday and this will be a short stop on a longer trip, or you're looking to stay connected to the hostel lifestyle by working among travellers, this is the kind of place for you.

Our team is made up of people from all over the world who are bound by our shared desire to discover new places.

You recognize that what draws you to Whistler is what draws our guests here, and you're committed to working with a team of like-minded people to share the best of Whistler and the accessibility of travel with the world.

Whether this is just a short stop on your backpacking journey, or you are looking to join a community of folks committed to travel, there is a spot for you at HI Whistler where you can belong.

About HI*We love travelling.

To us, travel isn't just about going places, it's also about meeting people, discovering cultures, eating new food and most of all, learning how people do things differently than we do back home.

We believe that through hostelling, we become more conscious about the world around us; and we can even make the world a better place.

Our mission is to build a community of conscious travellers who share a greater understanding of people, places and cultures through our network of hostels and people.

Salary:
$38,000.00-$42,000.00 per year