Patient Care Attendant, Cgp A - Whitby, Canada - Ontario Shores Centre for Mental Health Services

Sophia Lee

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Description

The Patient Care Attendant assists registered nursing staff in the provision of patient care based on the overall care requirements and circumstances, and assists in performing a variety of other support duties on the Patient Care Unit at Ontario Shores Centre for Mental Health Sciences.

DUTIES & RESPONSIBILITIES

Partnered with and reporting to a specific assigned registered nursing staff:
Assist with patients' activities of daily living, including personal hygiene, adequate nutrition, exercise, social activity and personal and environmental safety by:

  • assisting patient with self-care to include feeding, toileting, bathing, mouth care, clothing selection, personal laundry and to ensure optimal level of personal hygiene and grooming;
- assisting with care of patients who are in mechanical restraints, under the direct supervision of registered staff
- observing and reporting any changes in patients' skin condition, elimination and self-care abilities;
- assisting with positioning, transferring and active and range of motion exercises to ensure proper body alignment and mobility;
- assisting clinical staff with activities to enhance patients' participation and socialization;
- engaging in supportive communication with patients, as well as reporting and recording any changes in verbal or physical behaviours to promote patient safety and physical well being/
- responding to emergency codes;
- assisting with patient purchases and management of funds as required;
- documenting their observations, interactions, approaches and patient responses in the clinical record and flow sheets as required; and
- adhering to Ontario Shores' policies and procedures to promote optimum personal and environmental safety.

Function as a member of the multidisciplinary team by:

  • participating at shift reports, team/unit meetings, conferences and kardexes as requested to ensure a consistent approach to patient care;
- referring inquiries from families and community agencies to clinical staff as required; and
- maintaining confidentiality in accordance with the Mental Health Act and Ontario Shores' policies.

Provide escort services and maintain routine observation of the patients by:

  • providing escort services to patients for activities/appointments within Ontario Shores;
- accompanying registered staff in providing escort services to patients for activities/appointments outside Ontario Shores;
- accompanying patients to activities/appointments where the treatment team has determined and documented that a registered staff is not required;
- accompanying patients in personal safety restraints where the treatment team has determined and documented that a registered staff is not required;
- assisting in the implementation of security measures; and
- conducting hourly rounds and completing PCU Census and Hourly Rounds Records.

Assist clinical staff with general operations of patient care areas by:

  • answering the telephone and relieving the PCU Clerk as to ensure clerical functions are achieved through assigned shift;
- recording and delivering messages as assigned to ensure appropriate communication is maintained;
- delivering items and picking up supplies as assigned to ensure PCU requirements are maintained;
- making and carbolizing beds, sorting and storing linen and other supplies;
- assisting in the PCU kitchen with getting snacks or meal ready;
- completing PCU rounds to note malfunctioning equipment, low levels of supplies and maintenance needs; and
- ensuring equipment and supplies are returned to appropriate places to ensure a safe PCU environment.

  • Responsible to recognize and report patient, staff, and environment safety issues, identify and implement preventative and corrective actions, within the scope of this role.
  • Other duties as assigned.
  • Qualifications Required and PreferredSTAFFING & LICENSING REQUIREMENTS
  • Personal Support Worker Certificate and two years experience in a health care setting, or equivalent combination of education and experience.
  • Current certification in CPR and First Aid.

KNOWLEDGE

  • Job requires:
  • knowledge of basic patient care skills and techniques, which may be acquired through health-related training and experience;
- knowledge of office procedures to answer and redirect phone calls and take messages and to provide relief to others;
- knowledge of relevant legislation and related hospital policies and procedures; and
- knowledge of hospital security and safety procedures to respond to emergency codes.


SKILLS

  • Job requires:
  • ability to work effectively and respectfully with the mentally ill;
- ability to assist nursing staff in providing personal care to patients;
- ability to observe and report changes in patients' condition and behaviour;
- ability to maintain a safe, secure environment by performing security checks of the physical environment and monitoring patient and visitor activities;
- ability to maintain productive relationships with patien

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