Production Support - Toronto, Canada - Zortech Solutions

Zortech Solutions
Zortech Solutions
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Production Support:

Meet the following requirements:

  • Translation of business processes and requirements into technical requirements, validation and suggestions for optimizing the business process.
  • Good understanding of the market solutions on customer communication technologies and the best practice on usage of those.
  • Lead the design and development of workflow Projects
  • Driving requirements gathering and elicitation for Design, Approval, Implementation and Closure of project


  • IBM BPM development

  • Expert, with experience in managing deliveries
  • IBM BPM 8.5.6, IBM BPM BAW are must have
  • Cloud /Web Services /APIs /Integrations is an advantage
  • Any other BPM tool knowledge is an advantage
  • Understanding and shaping the technology landscape for IBM BPM and workflow domain
  • Understand the business needs and provide solutions that comply with the standards
  • Connect with key stakeholders to provide timely updates and raise blockers, risks accordingly
  • Identify learning needs of the team and help with the same
  • Grooming and mentoring team for technical deliveries
  • Ability to drive the team through technical challenges
  • Ability to drive multiple projects at a time for technical deliveries
  • Lead internal global initiatives for IBM BPM implementation
  • To work with the different regional teams to come up with solutions and work with the developers to validate the workflow.
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