Sales Support Specialist - Markham, Canada - GE Renewable Energy

GE Renewable Energy

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Support the sales growth of an assigned geographic area to achieve financial targets for multiple P&L. May be responsible for targeted clients, stable regions, and/or medium sales territories.

Perform operational activities such as creation of accounts, setup of items, management of Ecommerce platform orders, follow business processes and policies to ensure compliance.

ITO

Presales support, customer inquiries, quote preparation.

OTR

Order entry and order management. Coordinate all entities involved in providing preorder booking support, order entry and order management support up to shipment and invoicing.
Identify and execute on opportunities for continuous improvement that impact on customer satisfaction, productivity, and cost control.
Provide administrative support including but not limited to compiling reports, monitoring performance indicators for sales and performance, and managing performance tracking tools.

Finance Support

Key contact for customers and sales teams to resolve financial issues, billing disputes, credit memos, collections, and payments including credit card transactions.
Provide trainings and presentations to teammates, cross functional teams, sales channels, and customers. Includes preparation of work instructions and audits.
Build customer satisfaction through outstanding relationships and communications.
Work within predefined targets and metrics
KPI oriented.

Required Qualifications:

Bachelor's degree or diploma from an accredited university or college
Minimum of 3 years of experience in a customer service or sales position

Desired Characteristics:

Excellent oral and written communication skills.
Extremely proficient with MSoffice
Additional experience working in field activities, Sales Support or Sales Force is preferred
Technical knowledge on GE Grid Automation products
Established analytical ability
Knowledge French is an asset
Experience working in a manufacturing environment (Supply Chain Knowledge is an asset)
Knowledge in ORACLE and SAP
Teamwork oriented and demonstrate high level of initiative, problem solving, information seeking and eager to learn.
Ability to work in a fast paced, high stress environment with multiple simultaneous priorities
Excellent organizational and time management skills

At GE, we are always searching for great talent. While me might not have a specific job for you today, we want to know about your when we do. As actual openings become available, you may be contacted to discuss a potential opportunity.

Additional Information:

Relocation Assistance Provided:
No