Staff Product Designer, Tax Credits - Toronto - Gusto

Description

Overview

Join to apply for the Staff Product Designer, Tax Credits role at Gusto.

About Gusto: Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Gusto serves more than 400,000 businesses nationwide with offices in Denver, San Francisco, and New York.

About Design at Gusto

Product Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We work cross-functionally with Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a difference. We are advocates for thoughtful, crafted, and inclusive experiences and believe great design can make hard things possible, even delightful.

About The Team

At Gusto, we're dedicated to simplifying the complex world of business operations. Our Tax Credits team is building an emerging product to guide customers through tax credit regulations, unlock financial opportunities, and extend business runway. The team's goals are to simplify the tax credit landscape and drive meaningful customer value and revenue.

About The Opportunity

As a Staff Product Designer for Tax Credits, you'll help scale and evolve a product that is in its early days. You'll design beautiful, intuitive end-to-end experiences that simplify the tax credit journey—turning government red tape into something approachable, user-friendly, and stress-free. This role is high-visibility and high-impact, balancing technical, compliance, and service challenges to unlock customer and business value.

If you enjoy turning complex problems into elegant, empowering solutions, we'd love to hear from you.

Here's What You'll Do Day-to-day

• Partner with cross-functional partners to define a long-term UX vision for Tax Credits and how it ladders into Gusto's broader strategy.
• Shape product strategy, roadmap, team OKRs, and project priorities through a design lens.
• Deepen our understanding of customers' tax credit needs through research, data, and hands-on discovery.
• Design and ship both new and iterative experiences that deliver value and raise the craft bar.
• Contribute to Gusto's design community by sharing your skills, perspective, and mentorship.
• Champion our design system and platform standards, evolving them through your product work.

Here's What We're Looking For

• 8+ years of Product Design experience, with a track record of leading design direction across teams and product areas.
• Experience designing simple, intuitive solutions in complex or technical domains—ideally in fintech, platforms, or services.
• Ability to partner with PMs and Engineers to shape roadmaps and system-level decisions, ensuring better outcomes.
• High bar for craft; hands-on to ensure thoughtful, high-impact solutions reach customers.
• Holistic thinker, designing cohesive customer journeys that span digital products and human support touchpoints.
• Thrive in ambiguity, lead through action, and be motivated by real customer impact.
• Strong opinions held loosely; engage in constructive debate and help teams align quickly.
• Cares deeply about Gusto's mission and empowering small businesses through world-class financial tools.

Compensation and location: Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver and most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle, and New York. Final offer amounts depend on factors including candidate experience and may vary from the amounts listed above.

Office and hybrid details: Gusto has offices in Denver, San Francisco, and New York City. Employees in these locations are expected to work from the office on designated days (approximately 2-3 days per week, or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose office is in Scottsdale. For locations outside a Gusto office, a secure, reliable, and consistent internet connection is required.

EEO and accommodations: Gusto is an equal opportunity employer. We do not discriminate in hiring or employment decisions based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or expression, sexual orientation, or other legally protected characteristics. We consider qualified applicants with criminal histories as allowed by law. We are committed to providing reasonable accommodations for qualified individuals throughout the candidate journey. If you require a medical or religious accommodation, please fill out the form and a team member will contact you.

Security and privacy: Gusto takes the protection of personal information seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected as part of your application will be subject to Gusto's Applicant Privacy Notice.

Note: The San Francisco office expectations include the San Francisco and San Jose metro areas.