Front Desk Service Advisor - Mississauga, Canada - Scotia Tirecraft

Scotia Tirecraft
Scotia Tirecraft
Verified Company
Mississauga, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
As Front Desk Service Advisor, your responsibilities would include:

  • Greet Customers in an enthusiastic and professional manner.
  • Confidently providing accurate sales and product information appropriately based on customer needs. (tire and mounted wheel options, features, benefits, pricing, warranties etc.)
  • Creating work orders for In-Shop Tire Technicians.
  • Accurately complete all documentation/paperwork in relation to work completed.
  • Data Entry, create customer appointments using POS and internal systems.
  • Manage Customer Database, maintaining uptodate records and notes.
Qualifications and Education Requirements

  • High School or Equivalent
  • Valid Driver's License required
  • Minimum 1 yr. experience in Tire Sales, required.
  • Excellent communication skills, both written and verbal.
  • Excellent organization, time management and problemsolving skills.
  • A strong mechanical background is required.
  • Interest in further expanding knowledge about the tire industry.
  • Excellent Interpersonal skills, able to communicate effectively with internal and external customers.
  • Proven ability to build customer rapport and boost sales.
Additional Notes


We offer an excellent Group Benefits Package including Health and Dental coverage, life and long-term disability insurance, as well as an Employee Purchase Program, paid training, and other opportunities.

ScotiaTire is an equal opportunity employer; accommodations will be made to ensure all qualified applicants are considered for employment.


Salary:
From $24.00 per hour


Benefits:


  • Dental care
  • Extended health care

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Holidays
  • Monday to Friday
  • On call
  • Overtime
  • Weekend availability

Experience:


  • Tire &
Lube Technicians: 1 year (required)


Licence/Certification:

  • Class G Licence (required)

Shift availability:

  • Day Shift (required)
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