Order Manager - Calgary, Canada - McCrum's Office Furnishings

Description

Summary

The Order Manager is responsible for the effective management of client orders from entry and acknowledgement to pre-delivery, providing administrative support to sales personnel, and accurate and timely service to clients.

Coordinates order management, factory interface, pre-delivery scope of work and closeout of deficiencies. Success within this role requires strong technical aptitude, effective communication skills and ability to self-manage workload under condensed timelines. Order Managers may be assigned to specific clients, or assigned work based on value or complexity of projects.

Duties

• Manage and oversee the entire order management process, from order placement to delivery
• Coordinate with various departments such as sales, production, and logistics to ensure timely and accurate order fulfillment
• Utilize systems and software to track and monitor orders, inventory levels, and shipment status
• Procure necessary materials and components to fulfill orders
• Collaborate with the supply chain team to optimize inventory levels and minimize stockouts
• Implement and maintain an effective MRP (Material Requirements Planning) system
• Coordinate with production teams to ensure timely fabrication of products

Monitor and analyze demand patterns to support effective demand planning
Implement lean manufacturing principles to streamline order management processes

Experience

• Bachelor's degree in supply chain management, business administration, or a related field (preferred)
• Proven experience in order management or a related role
• Strong knowledge of supply chain processes and best practices
• Familiarity with MRP systems and other order management software
• Experience in demand planning and inventory optimization
• Knowledge of lean manufacturing principles is a plus

Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as requested to meet the ongoing needs of the organization.


Salary:
From $49,500.00 per year


Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Onsite gym
• Onsite parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Overtime

pay


Work Location:
In person