Consultant Copilot - Montreal - KPMG Canada

Description

Overview

As a Microsoft Copilot Studio & Power Platform Consultant, you work with our clients to design, develop, and deploy high–value conversational and automation solutions. You operate at the heart of the Microsoft Power Platform ecosystem to optimize business processes, enhance user experience, and accelerate the adoption of digital tools.

You thrive in a consulting environment, collaborating closely with functional and technical teams, and actively contribute to all project phases: design, development, integration, production deployment, and continuous improvement.

What you will do

Microsoft Copilot Studio

• Design, develop, and deploy chatbots and virtual assistants using Microsoft Copilot Studio.
• Implement advanced natural language understanding (NLU) and dialogue orchestration mechanisms to deliver contextual, relevant, and engaging conversations.
• Develop and maintain reusable components (topics, entities, actions) and ensure their governance throughout their lifecycle.
• Integrate Copilot Studio solutions with Power Platform services and third-party systems through secure interfaces.
• Monitor and analyze conversational performance indicators (KPIs), leverage usage data, and propose continuous improvements based on user feedback.

Microsoft Power Platform

• Design and develop automated workflows using Power Automate to optimize and streamline end-to-end business processes.
• Model, configure, and govern data in Dataverse, ensuring data quality, consistency, and integrity.
• Create and maintain custom connectors to enable secure integrations with third-party platforms and services.
• Apply Power Platform best practices in security, governance, and performance.

What you bring to the role

• 2 to 3 years of experience with the Microsoft Power Platform (Power Automate, Dataverse, integrations).
• Hands-on experience developing solutions with Microsoft Copilot Studio or equivalent chatbot platforms.
• Strong understanding of NLU concepts, conversational design, and user experience.
• Experience integrating systems through APIs, connectors, and cloud services.
• Knowledge of governance, security, and solution lifecycle management principles.
• Ability to understand business needs and translate them into concrete technical solutions.
• Comfort in a consulting context: client interactions, workshops, demonstrations, and presentations.
• Analytical mindset, attention to detail, and a strong focus on continuous improvement.
• Strong communication skills, both written and verbal.
• Autonomy, proactivity, and strong team spirit.

The selected candidate, while being primarly francophone, must demonstrate excellent communication and presentation skills in English, with the ability to present complex strategic topics to a diverse range of stakeholders located in English-speaking regions of Canada, such as Ontario.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG's Trusted AI framework.

We believe technology should empower human judgment, not replace it. It's one of the many ways we're delivering on our vision of being a technology-first, people-driven firm.