Associate Corporate Financial Results and Reports, Canada - Montreal
1 month ago
Job summary
We value diversity and provide a supportive inclusive community where all team members can succeed Join us You belong at Bell Become an integral part of our Customer Experience team where you will be at the forefront of shaping our customer journeys Design innovative customer-centric processes policies products and services while upholding our Customer-First Commitments to make it easier for customers to do business with BellResponsibilities
Setting up Monarch templates test confirm Updates to existing Fund$In EFT Customer profiles Address requests for customer's original email from AR / Billing when required send to Collections Billing teams/primes as required Address requests from Collections / billing for original copy of customer's email/remittance Email alerts from Fund$In as trouble reports investigate troubleshoot and liaison back with the Monarch support prime Manual exception template processes creation of manual templates Template corrections investigations require regular ongoing work/supportJob description
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