Service Desk Manager - Vancouver Corporate
Only for registered members Vancouver Corporate, Canada
1 week ago
Job summary
GreyOwl is hiring a Service Manager to lead day-to-day service delivery across our managed clients.
Responsibilities
- Owning service delivery and outcomes across the MSP practice (SLA attainment, response/resolution times, ticket hygiene, client satisfaction)
- Leading and coaching the service team (Service Desk / Field as applicable): hiring support, onboarding, training performance management,
Job description
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