- Permanent Full Time: Central East
- Temporary Full Time: Hamilton Niagara Haldimand Brant & Erie St. Clair
- Temporary Full Time: Toronto Central
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Ensure home and community care operations promote the delivery of effective high quality patient care to meet the needs of the community and achieve the best possible patient outcomes and meet goals and performance expectations
- Provide strategic leadership, direction and oversight for the management of home and community care programs and services
- Facilitate the translation of Ministry and Home and Community Care goals and objectives into the establishment of meaningful strategic directions and business objectives
- Develop, implement, monitor and evaluate key home and community care performance and accountability activities that improve patient access to care and the quality and delivery of services
- Identify home and community care budget requirements and ensure funds are spent in a manner that effectively supports home and community care service goals and objectives
- Provide authoritative advice on high impact and high risk initiatives and issues, and ensure appropriate risk management strategies and measures are in place
- Establish and maintain strong relationships and partnerships with Home & Community Care Support Services colleagues, the Board of Directors, MOHLTC, contracted service providers, hospitals, Long-Term Care homes, social services agencies, other community-based organizations, other Ministries, the primary care community and offices of elected officials
- From an evidence-based framework, provide strategic direction to the improvement and innovation in home and community care programming and care delivery models
- Establish a sustainable operational structural design that enables clarity of operational accountabilities across home and community (inclusive of CSS, mental health and addictions, primary care), nimbleness in responding to system pressures and priorities
- Work closely with leaders across Home & Community Care Support Services to ensure alignment and linkages across regions to enable system-wide integration of program management and quality indicators and measures
- Monitor, analyze and provide recommendations related to indicators for patient experience, the provision of patient care, partnerships, and stewardship and implement changes as required
- Ensure the operations promote the delivery of effective high quality client services to meet the needs to the community and achieve the best possible client outcomes within the context of a balanced budget, available resources and government priorities
- Post-secondary/Master's degree in health administration, public administration or related field
- Registrant in good standing with a Regulated Health Professional body
- Minimum 10 years of senior management experience in the community health sector, ideally in a large and complex health and human service delivery organization
- Significant experience in a patient services healthcare role with demonstrated experience in strategic leadership positions involving business and partnership development
- Innovation and demonstrated effectiveness in translating knowledge of current and emerging health care issues, environmental factors and organizational behaviour theory into practical application towards the goal of a high quality, accessible, integrated and sustainable health care system
- Experience in the successful development, implementation and monitoring of operational, performance, accountability and quality improvement initiatives at both strategic and operational levels
- Demonstrated ability to build, enhance and maintain strategic relationships with community organizations, local and provincial governments, health service providers and others
- Practical knowledge and understanding of relevant legislation
- Extensive knowledge of the government's health care agenda and the evolving role of Home & Community Care Support Services within the health care sector
- In-depth understanding of service delivery models, emerging issues and future opportunities in the healthcare environment
- Superior communication and conflict resolution skills to work with staff, patients, and service providers at the executive level
- Highly-developed change management skills to lead Home & Community Care Support Services' evolving care coordination delivery role and models
- Expert knowledge of performance metrics, analysis and reporting, including financial data, quality indicators and quality improvement initiatives
- Skilled in managing interprofessional teams and bringing together staff functions to accomplish objectives
- Knowledge of community-based care coordination practices, Home & Community Care Support Services policies and procedures
- Fluency in French
-
Patient Services Manager
1 week ago
Home and Community Care Support Services Chatham-Kent, Canada**#ESC-068/23** · **PATIENT SERVICES MANAGER** · **Temporary Full-time Management (Non Union)** · **Erie St. Clair** · **(Primary Work Site is negotiable to within ESC, SW, or HNHB geographies)** · **Are you passionate about exceptional health care and driven by a desire to help ...
-
Patient Services Manager
2 days ago
HCCSS Erie St. Clair | SSDMC de Érié St-Clair Chatham-Kent, Canada**Job Description**: · **Cross Appointed between Erie St. Clair and Hamilton Niagara Haldimand Brant** · **(Primary Work Site is negotiable to within ESC or HNHB geographies)** · *** · **Are you passionate about exceptional health care and driven by a desire to help others?** Int ...
-
Patient Food Service Manager, Temporary
5 days ago
Compass Group Chatham-Kent, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
-
Indigenous Transition Navigator, Rft
3 weeks ago
Chatham-Kent Health Alliance Chatham-Kent, Canada**(Knowledge, Skill, Experience)** · - Minimum of five years' work experience in an Indigenous health and or social service organization, hospital or community-based case management role · - Knowledge of biopsychosocial assessment models, and social determinates of health · - Nur ...
-
Social Worker
2 weeks ago
Thamesview FHT Chatham-Kent, Canada Full time**Position Overview** · The Social Worker (SW) will play an integral role in the care of the patients of the Thamesview Family Health Team. The Social Worker will assist the FHT in achieving its vision and mission. The role of the Social Worker in the Thamesview Family Health Tea ...
-
Lab Patient Technician
3 weeks ago
LifeLabs Chatham-Kent, Canada Part timeImprove lives. Love your job. Grow your career. · Do you want to help improve patients' healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years' experience. We provide laboratory testing services that help healthcare p ...
-
Care Coordinator
3 weeks ago
Home and Community Care Support Services Chatham-Kent, CanadaTemporary Full-Time Care Coordinator · Chatham site · Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice tha ...
-
Care Coordinator
3 weeks ago
HCCSS Erie St. Clair | SSDMC de Érié St-Clair Chatham-Kent, Canada**Job Description**: · Temporary Full-Time Care Coordinator · Chatham site · Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a pr ...
-
Lab Patient Technician
1 week ago
LifeLabs Chatham-Kent, Canada Part time**Improve lives. Love your job. Grow your career.** · Do you want to help improve patients' healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years' experience. We provide laboratory testing services that help healthca ...
-
Care Coordinator
2 weeks ago
Central westhealhline Chatham-Kent, Canada**Job ID** · **# Positions** · - 1**Job Type** · - Temporary (Full-Time)**Location : Location** · - CA-ON-Chatham**Job Industry** · - Government and Public Sector, Healthcare and Medical Services**Career Level** · - Experienced**Years of Experience** · - 2**Job Description**: · - ...
-
Care Coordinator
3 weeks ago
Central westhealhline Chatham-Kent, Canada**Job ID** · **# Positions** · - 1**Job Type** · - Temporary (Full-Time)**Job Industry** · - Government and Public Sector, Healthcare and Medical Services**Career Level** · - Experienced**Years of Experience** · - 2**Locations** · *** · - CA-ON-Chatham**Job Description**: · - Are ...
-
Food Services Supervisor, Rft
3 weeks ago
Chatham-Kent Health Alliance Chatham-Kent, Canada**(Knowledge, Skill, Experience)** · - University Degree or College Diploma in Food Service Management, Food Science, Business or related field. · - Minimum two years supervisory experience in Food Service in a unionized multi service environment. · - Strong computer skills, spec ...
-
Dual Mobile
3 weeks ago
LifeLabs Chatham-Kent, CanadaImprove lives. Love your job. Grow your career. · LifeLabs Medical Laboratory Services is seeking a responsible and patient-oriented individual to join our team in **Chatham, Ontario** in a dual role with a primary role as a Lab Patient Technician and secondary role as a Mobile L ...
-
Lab Patient Technician
2 weeks ago
LifeLabs Chatham-Kent, CanadaImprove lives. Love your job. Grow your career. · LifeLabs Medical Laboratory Services is seeking a responsible and patient-oriented individual to join our team in **Chatham, ON** in a dual role with a primary role as a Lab Patient Technician and secondary role as a Mobile Lab Pa ...
-
Temporary Full-time Rehabilitation Assistant
3 weeks ago
Home and Community Care Support Services Chatham-Kent, Canada Full time**Temporary Full-Time Rehabilitation Assistant, eRehab Program** · Unionized Position - CUPE · - **Are you passionate about exceptional health care and driven by a desire to help others?** Interested in a rewarding career working alongside a supportive and collaborative team of o ...
-
Dietary Aide, Temp Rpt
2 weeks ago
Chatham-Kent Health Alliance Chatham-Kent, Canada**(Knowledge, Skill, Experience)** · - Secondary School Education Diploma. · - Certificate in Basic Food Safety or Food Safety and Sanitation. · - Health Care Food Service Certificate preferred. · - Able to read, write and follow oral and written instructions. · - Computer skills ...
-
24028 Dietary Aide, Nutrition Serves, Rpt
2 weeks ago
Chatham-Kent Health Alliance Chatham-Kent, CanadaVACANCY NUMBER: · 24028 · POSITION: · Dietary Aide · LOCATION: · Chatham-Kent, Ontario · DEPARTMENT: · Nutrition Services · STATUS: · Regular Part-Time · OF POSITIONS: · 1 · POSTING DATE: 24 January 2024 · BARGAINING UNIT: · UNIFOR · ESSENTIAL QUALIFICATIONS (Knowledge, Skill and ...
-
Medical Secretary
1 week ago
Dr. Jonathan Stone Medicine Professional Corporation Chatham-Kent, CanadaAre you a motivated self starter who can work independently and takes pride in providing superior patient service? If so, we'd like to hear from you · As a key employee in the Jonathan Stone Medicine Professional Corporation, the Medical Secretary is the first line of communicati ...
-
Clinical Oxygen Consultant
2 weeks ago
Air Liquide Chatham-Kent, CanadaAt VitalAire we believe in patient-centered care and innovation. We're on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada's lea ...
-
Lab Patient Technician
2 weeks ago
LifeLabs Chatham-Kent, CanadaLifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technolog ...
Vice President, Patient Services - Chatham-Kent, Canada - Home and Community Care Support Services
Description
Job Description
Multiple Positions Available:
CARE AND BE CARED FOR - THIS IS YOUR HOME
Are you a strategic health care leader that drives effectiveness, efficiency and high quality performance? Do you have experience providing senior leadership, direction and oversight for home and community care programs and services? Are you passionate about exceptional health care and driven by a desire to help others?
If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.
Home and Community Care Support Services is looking for a senior health care leader with an in depth knowledge of the community health sector and the demonstrated commitment to lead the improvement of patient experience through high quality care.
Reporting to the Chief Patient Services Officer, the Vice President, Patient Services will lead strategic planning and delivery of home and community care services, which includes accountability for building and maintaining relationships with community health partners and contracted provider agencies. This position will also be responsible for creating strategic partnerships with other organizations within the healthcare sector, achieving strategic and annual performance objectives and seamlessly developing and integrating new programs and services.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
What will you do?
What must you have?
What would give you the edge?
Who are we?
We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
Why join us?
If you're interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Interested candidates should submit their resume and cover letter no later than 4:00 pm on May 22, 2024.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.