Regional Vendor Manager Property Claims - Mississauga, Canada - Definity Careers

Description

What can you expect from the role?

• The Regional Vendor Manager – Property is accountable for the oversight and performance management of multiple external Claims vendor partners that are significant in scope, complexity, and criticality at the regional level.
• Accountable for supporting on/off boarding vendor process, monitoring vendor performance and risk via dashboards, reporting, and deliver performance reviews in accordance with governance structure at the operation level to our key vendor partners
• Cultivate strong partnerships that foster strategic alignment with key business partners and external vendor partners.
• Have a strong understanding of claims process, as well as external vendor process, and be a champion of change and seek ongoing improvement opportunities, both in terms of process and financial benefits
• Represent vendor management in the participation of new and existing initiative working sessions.
• Have a solid understanding of contractual terms and contract management, communication and expectations, performance management, and issue escalation.
• Responsible for first level risk and issue management, escalating, and tracking, and will support the vendor manager in remediation plans.
• This is a hybrid role requiring a combination of virtual and in-person work at both Definity and vendor locations.

What you bring to the role?

• Has experience working as a property damage appraiser, whether independent or for an insurance company
• Minimum 3 years progressive experience in vendor management function
• Knowledge of sourcing, negotiation, and contracts management practices
• University degree or College Diploma in related fields beneficial
• Experience with and working on high performance teams, demonstrated skills in stakeholder management, insurance operations and claims background.
• G.A.A. appraisal license is an asset.
• Valid driver's license
• Analytical with intermediate knowledge of Microsoft suite of products
• Organized and able to support the development and execution of business strategy.
• Strong interpersonal skills, ability to develop and maintain strong business relationships and internal/external stakeholder management.
• Ideally bilingual French/English

Salary range is $74,100 - $136,500