Manager, Operations Ii - London, Canada - STERIS
Description
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary:
Leads a team that can be comprised of a combination of supervisors, MH, Operators, Planners, maintenance or warehouse personnel in the execution of processing and operational requirements that can include the shipping and maintenance departments of the facilities.
Duties:
Operational Excellence (35%)
- Leads the implementation of corporate safety and health programs to establish and ensure a safe working environment, including establishing accountability systems that improve compliance and safety results
- Drives all continuous improvement processes at a shop-floor level, including lean operational culture, safety and safety improvement events, quality requirements. Fosters a culture that promotes continuous improvement of people and processes.
- Manages capacity planning process to develop plans to meet Customer requirements, assess new business, and maintain positive Customer relationships.
- Has P&L responsibility for their respective departments of responsibility.
- Improves and resolves internal complaints with assistance of Plant Manager.
- Improves and resolves external business-related complaints working with operations staff.
- Provides for and ensures training of newly placed employees in all classificaitons occurs.
- Routine Customer interaction related to all facets of Customer processing and shipping needs.
- Provide support to Customer audits and Quality investigations.
- Support Customer visits and Business Reviews.
- Improve Safety and Quality metrics while handling Customer products, operating equipment and performing routine job functions.
- Manage and improve area expenses to ensure P&L targets are achieved.
- Customer Service - Ensure Customer processing needs are met from inbound receipt of product to return shipment.
- Improve accuracy during product processing to eliminate Customer product damage and process nonconformances, investigating Quality issues as needed.
- Improve employee engagement through use of Lean Principles to improve Safety, Quality, Delivery and Cost.
Duties - cont'd:
In a numbered list, describe specific work experience requirements; include years of experience for each requirement:
- Budget preparation
- Working across plant locations and with corporate functions
- Driving diverse and complex agendas (Customer, employee, SQDC)
- Talent selection and development
- Planning, coordinating cross-shift/ department activities
- Managing leaders
- Adapting plans, resources to meet production requirements
- Effective interpersonal skills
- Data analysis and data-driven problem-solving
- Prioritization and ability to adapt to changing priorities
- Delegation
Education Degree:
- High School Diploma or GED
Required Experience:
Note:
Typically two (2) years of experience are required for each year of a degree program. If applicable, indicate years of relative experience with degree and without degree.
Number of years experience accepted in lieu of degree and type: 12 years of operations experience, including 7 years of leadership
Number of years experience with degree indicated above and type: 8 years of leadership experience
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.
STERIS is a $5 billion, publicly traded (NYSE:
STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer. STERIS is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity.
Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
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