Development Data Systems - Toronto, Canada - Salvation Army

Salvation Army

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About The Salvation Army

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope:
We give hope through the power of the gospel of Jesus Christ.

Service:
We reach out to support others without discrimination.

Dignity:
We respect and value each other, recognizing everyone's worth.

Stewardship:
We responsibly manage the resources entrusted to us.

About the Position

The Development Data Systems & Analytics Specialist supports development efforts for The Salvation Army throughout Canada and Bermuda with vital data analysis to drive growth revenue and donor engagement strategies.

This position plays a key role in providing the proper data structure to identify, measure, and assess donor trends to support fundraising strategy, portfolio and giving campaign management and assist with database management and operations.

KEY RESPONSIBILITIES:

Data Reporting & Analysis

Undertake essential data integrity, complex queries, analytic and report generation tasks and conduct data consistency and quality checks
Collaborate across the organization to identify requirements for analysis and recommendation support
Create custom queries and use tools to mine our data to drive decision making for communications, donor relations and revenue growth
Provide relevant weekly/monthly (as appropriate) reporting on fundraising status and moves management

Provide pre/post data analysis of fundraising and donor engagement campaigns/programs to inform future growth including but not limited to demographic information, giving trends, retention, etc.

Support the Associate Director, Governance & Development Operations in improving the moves management process tracking, including but not limited to pipeline updates, coding, and action tracking

Data Integrity

Monitor data integrity and donor trends and behaviors, data changes, constituent contact information, address accuracy, and the interrelationships of data
Prepare online file imports for Raiser's Edge NXT
Review processes and make recommendation to improve data accuracy, quality, capture and tracking
Implement database tracking and dashboards for metrics and reporting to ensure progress is measured, evaluated, and continually improved
Translate technical data into actionable and understandable insights
Provide data and system related training to the divisional teams related to scope of work, as required (i.e. data segmentation, prospect review, etc.)
Build imports using ImportOmatic within Raiser's Edge
Special projects and other duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Post-secondary diploma (2 or 3 year) or degree in Information Technology/Computer Science, Mathematics, Statistics, Business Administration

Experience and Skilled Knowledge Requirements

Minimum 3 years' relevant data analytics experience with in-depth Raiser's Edge use
Knowledge of CRM best practices and principles for fundraising
Strong analytical skills, with great attention to detail

PREFERRED SKILLS/CAPABILITIES:

Thorough understanding of Blackbaud's Raiser's Edge NXT, specifically for data reporting and analytics
Comprehensive knowledge of Microsoft Office including Word, Excel, and PowerPoint
Detail-oriented with a high level of accuracy
Ability to query and produce in-depth analysis in a changing environment
Ability to listen and interpret needs of multiple stakeholders
Ability to handle multiple demands while ensuring appropriate timelines and meet expected outcomes Ability to demonstrate innovate strategies to support organizational goals
Excellent problem-solving skills

Compensation

Other Details

The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.