Program Manager, Critical Care and Surgery - Vancouver, Canada - PHSA

PHSA

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program Manager, Critical Care and Surgery
BC Children's Hospital & Sunnyhill Health Centre

Vancouver, BC

What you'll do

Direct the strategic planning process and coordinates the process of operational planning across the Program. Integrates specific goals and objectives into the activities of the clinical services ensuring linkages with individual performance plans, and quality management initiatives. Communicate program and unit strategic direction incorporating Provincial Health Services Authority (PHSA) and Children's & Women's (C&W) vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
Prepare, monitor, and analyze staffing, and operating, and capital budgets for the service delivery cost centres in collaboration with Program and Professional Discipline leadership. Allocate and manage available resources within these budgets to ensure the delivery of interprofessional services within the Program. Collaborate in the development of the program budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to monitor and adhere to allocated budget. Develop effective and efficient practices and processes to measure use of resources and the quality of care rendered within the allocated budget.
Manage service area operations by assessing and monitoring staff/patient ratios and supplies based on patient acuity and staff skill level. Approve adjustments to staffing levels to meet patient/family needs. Define an effective workforce plan for Program in collaboration with key partners and stakeholders that ensures the availability of adequate staff within the context of operational demands and environmental and resource constraints.
Develop a plan for staffing within the Program in collaboration with the appropriate Professional Practice Leader and nursing leadership, and participate in the interview and selection process for interprofessional and support staff.
Implement performance management processes in an interdisciplinary team environment. Ensure that probationary and annual reviews are completed for all Program staff, working in collaboration with Nursing Leadership and Professional Practice Leaders. Support peer review by care team and program staff.
Lead Program service development and planning activities through work groups and projects, and monitors progress and outcomes. Initiate, recommend, implement and evaluate objectives, policies and procedures, and standards of practice related to patient and family care together with various resources including nursing leadership and Professional Practice Leaders.
Monitor quality outcomes, and assist in the development of methodologies, quality indicators, evidence based outcomes, and accreditation and audit activities in conjunction with the Medical Director and Senior Director, Operations. Oversee risk management activities in collaboration with the Management team. Lead the incident review process, following up on incident reports (patients, families and staff), and communicating outcomes and subsequent practice changes. Include the Professional Practice Leader in incidents involving professional services staff.
Evaluate individual and team performance. Investigate work and staff issues and where necessary, initiates disciplinary action up to and including termination. Participate in labour relations, including the grievance process.

What you bring
Qualifications

A level of education, training and experience equivalent to a Masters Degree in Nursing or a healthcare related degree from an accredited University
A minimum of seven (7) years recent related clinical experience. This will include two (2) years working in a managerial/leadership capacity.
Current registration/membership with the British Columbia College of Nurses and Midwives (BCCNM) or the appropriate recognized professional association.

You will also have

Strong skills in operations management.
Demonstrated ability to lead teams and to promote teamwork.
Ability to prioritize and manage multiple tasks and projects.
Demonstrated understanding and experience of quality assurance process, operational planning and program development.
Demonstrated ability, both written and oral, to communicate effectively with patients, families and staff.
Demonstrated problem resolution and critical thinking skills.
Demonstrated ability to relate easily to a variety of people from diverse backgrounds.
Demonstrated ability to be selfdirected and highly motivated.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and antiracism and accompanying reports (BC D