Events Specialist, US Tradeshows - Vancouver - Jane

Description

Hi, I'm Destin, Director of Community at Jane. I lead our Community & Events team and support the Events function by working closely with our two regional Senior Event Managers, helping set direction, advising on priorities, and supporting the execution of conferences, tradeshows, and customer gatherings.

As Jane continues to grow across the United States, events play an increasingly important role in how we show up in new markets, deepen relationships in established ones, and support long-term growth. We're investing more intentionally in our presence at industry conferences and tradeshows, and learning how to make those moments count.

We're hiring two Events Specialists to support this work. You'll work remotely from Canada while planning and executing Jane's exhibitor presence at US-based industry conferences and tradeshows. Each person will manage their own portfolio of events and play a hands‑on role in ensuring Jane shows up consistently, professionally, and prepared.

If you're excited by owning important execution work, building repeatable processes, and helping scale a growing tradeshow program, this could be a great next step.

This role includes travel to the United States approximately 15–20% of the time, typically supporting no more than one to two events per quarter for onsite execution at industry conferences, tradeshows, and occasional customer events. Travel frequency may flex slightly based on event timing and team needs.

What Impact We're Looking for You to Make

Execute a strong, consistent presence at US industry conferences and tradeshows that supports lead generation, customer engagement, and brand awareness

Own end-to-end execution for a portfolio of tradeshows, ensuring events are well planned and professionally run

Support continuous improvement by tracking event performance and sharing insights that inform future planning

What You'll be Doing

Plan and execute Jane's presence at ~30 US-based industry conferences and tradeshows each year

Manage Jane's exhibitor presence, including booth setup, staffing coordination, asset and swag preparation, product demos, and onsite customer engagement

Collaborate with Marketing, Support, Engagement, and Partnerships to align on event goals, messaging, staffing needs, and budgets, while tracking spend and maintaining accurate records

Asset & Operations Management

Manage event assets such as booths, signage, print materials, swag, demo equipment, and lead capture tools, keeping inventories and shipment tracking up to date

Coordinate logistics with vendors, venues, and shipping partners to ensure materials arrive on time and events run smoothly

Create and maintain practical planning tools such as event calendars, timelines, run sheets, packing lists, checklists, and budget trackers

Track event performance metrics including leads captured, attendee engagement, cost per lead, and budget vs. actuals, and support timely lead handoff and post-event reconciliation

Document learnings and share insights after each event, working closely with the Senior Manager, US Events and cross‑functional partners to support continuous improvement

Contribute to improving event operations by sharing templates, streamlining processes, and using AI or automation tools where helpful

The Experience We Feel We Need

Hands‑on experience executing a company's exhibitor presence at US-based industry tradeshows and conferences, including booth logistics and onsite execution

Experience supporting or executing a high volume of industry tradeshows (15+ per year), often managing multiple shows at once

Strong organizational skills with the ability to manage timelines, assets, and details across multiple tradeshows

Experience tracking tradeshow budgets, coordinating with vendors, and supporting invoice tracking and post‑event reconciliation

Familiarity with tradeshow performance metrics such as leads captured, attendee engagement, cost per lead, and ROI

Clear written and verbal communication skills, with the ability to work independently while staying aligned with team and cross‑functional partners

More About Jane

Jane is a founder‑led, high‑growth SaaS company born in North Vancouver, British Columbia. We're now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.

We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day‑to‑day lives.

Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go.

We're also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn't just delivery, it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane.

At Jane, we're committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $68,000 - $102,000 While that is large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of $80, 800. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane‑specific knowledge.

We believe in paying for growth. You'll have regular career development conversations with your manager, and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You're also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package. You can learn more about it here