- Role Summary
- If you are a Senior or seasoned Claims Adjuster who loves doing what you do, and at the same time would like to start developing management skills in a small branch, this opportunity is for you.
Under a salary plus commission structure, you will be expected to fully handle claims files, while at the same time lead a team of independent claims adjusters and support staff in Courtenay. BC in achieving the branch's revenue target. You will report directly to the District Manager. -
Senior Multi-line Adjuster/Branch Manager
Found in: Talent CA C2 - 2 hours ago
Xpera Courtenay, Canada Temps pleinCompany: · IndemniProSenior Multi-line Adjuster/Branch Manager - Relocation provided - (Courtenay BC) Role Summary · If you are a Senior or seasoned Claims Adjuster who loves doing what you do, and at the same time would like to start developing management skills in a small br ...
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Branch Manager
Found in: Appcast CA C2 A - 1 day ago
ABC Supply Co. Courtenay, CanadaABC Supply Co. is the largest distributor of roofing and siding products across North America. With ABC's recent expansion into Canada, we are looking for success-driven individuals with a passion to lead. At ABC Supply Co., Branch Managers have the tools they need to be successf ...
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Branch Manager
Found in: Jooble CA O L C2 - 2 days ago
ABC Supply Co. Courtenay, BC, CanadaABC Supply Co. is the largest distributor of roofing and siding products across North America. With ABC's recent expansion into Canada, we are looking for success-driven individuals with a passion to lead. At ABC Supply Co., Branch Managers have the tools they need to be successf ...
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Store Associate
Found in: Appcast CA A2 P - 1 day ago
Sherwin-Williams Courtenay, Canada Full time· This is position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also e ...
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Senior Customer Service Assistant
Found in: Jooble CA O C2 - 2 days ago
Coast Capital Savings Courtenay, BC, Canada Full timeJob Type: Full Time · Social Media Check (every 5 years) · ~ On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member rel ...
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Store Associate
Found in: Jooble CA O C2 - 2 days ago
Sherwin-Williams Courtenay, BC, Canada Full timeThis is position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expe ...
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Sales Manager- Corporate Accounts
Found in: Jooble CA O C2 - 2 days ago
Canadian Western Bank Courtenay, BC, CanadaPutting people first and building relationships with intention · CWB Financial Group (CWB) is on a mission to become the best full-service bank for business owners of Canada. · Manager, Banking Customer Service lead our Banking Customer Service Officers, specifically in transac ...
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Health Care Worker
Found in: Jooble CA O C2 - 2 days ago
Knewin Courtenay, BC, Canada Part timePlease note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · Comox Valley Seniors Village · Position: Part-Time Permanent · At Retirement Concepts and West Coast Seniors Housing Management ...
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Responsable de secteur Office
Found in: Jooble CA O L C2 - 2 days ago
ABC Supply Co. Courtenay, BC, CanadaOverseeing and taking responsibility for the branch's profit and loss accountabilityHiring associates and monitoring their performanceMaintaining an adequate and accurate inventory as well as conducting inventory and cash control self-auditsSetting and monitoring pricing and ensu ...
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Manager, Sales
Found in: Talent CA C2 - 4 days ago
CWB Financial Group Courtenay, Canada Full timeAt , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: · Putting people first and building relationships with intention · Seeking out and embracing new ideas · Believing that how we do things is as import ...
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Food Service Work Cook
Found in: Jooble CA O C2 - 1 day ago
Retirements Concepts Courtenay, BC, CanadaPlease note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · Comox Valley Seniors Village · Position: Casual · At Retirement Concepts and West Coast Seniors Housing Management we see our c ...
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Food Service Work Cook
Found in: Jooble CA O C2 - 2 days ago
Retirements Concepts Courtenay, BC, CanadaPlease note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · Location: Casa Loma Seniors Village · Position: Part-Time Permanent · At Retirement Concepts and West Coast Seniors Housing Man ...
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Customer Service Representative
Found in: Talent CA C2 - 1 day ago
BMO Courtenay, Canada Part timeApplication Deadline: · 05/14/2024 Address: · 585 England Avenue Job Family Group: · Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in th ...
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Health Care Aide
Found in: Jooble CA O C2 - 2 days ago
Knewin Courtenay, BC, CanadaThis position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · LOCATION : Comox Valley Seniors Village · Position: Part-Time Permane ...
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Cook 1
Found in: Jooble CA O C2 - 1 day ago
Retirements Concepts Courtenay, BC, CanadaThis position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · Location: Comox Valley Seniors Village · Position: Casual · About Us ...
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Cook 1
Found in: Jooble CA O C2 - 2 days ago
Retirements Concepts Courtenay, BC, CanadaThis position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · Location: Casa Loma Seniors Village · Position: Part-Time Permanent · ...
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Personal Banker
Found in: Talent CA C2 - 2 days ago
BMO Courtenay, Canada Full timeApplication Deadline: · 05/18/2024 Address: · 585 England Avenue Job Family Group: · Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in th ...
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Customer Service Representative
Found in: beBee S2 CA - 1 day ago
BMO Courtenay, Canada Part timeApplication Deadline: · 05/14/2024Address: · 585 England AvenueJob Family Group: · Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b ...
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Personal Banking Associate
Found in: beBee S2 CA - 2 weeks ago
BMO Courtenay, Canada Full timeApplication Deadline: · 04/20/2024Address: · 585 England AvenueJob Family Group: · Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b ...
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Health Care Aide
Found in: Talent CA C2 - 3 days ago
Retirement Concepts Courtenay, Canada Part timeThis position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative. · LOCATION : Comox Valley Seniors Village · Position: Part-Time Temporary ...
Senior Multi-line Adjuster/Branch Manager - Courtenay, Canada - Xpera
Description
Company:
ClaimsPro LPSenior Multi-line Adjuster/Branch Manager - Relocation provided - (Courtenay BC)Competencies required to succeed
• Management abilities -demonstrated skills to effectively manage people and service, using a fiscally responsible approach and an entrepreneurial focus
• Leadership skills - the ability to lead people effectively
• Problem Solving - the ability to look at situations and barriers to creatively provide solutions that meet the needs of all parties in the best collective manner possible
• Business Acumen - the ability to initiate and contribute to business development through visibility, displaying of technical expertise and networking
• Initiative - must be able to proactively identify new opportunities within the industry and successfully lead those opportunities to conclusion
• Determination - the ability to continue to strive for a solution despite obstacles from others and/or uncontrollable situations
Responsibilities
Financial Management
• Responsible to meet or exceed revenue contributions and margins as applicable to the branch
• Responsible for the management and collection of account receivables
• Responsible for the management of adjusters billings and maintaining the level of interims as per company standards
File Quality / Customer Service
• In preparation for QA file reviews, review billings and fees in accordance with client billing expectations and corporate standards
• Handle insured and client complaints, monitor and ensure resolutions reached
• Review/analyze/sign adjuster's reports, ensuring compliance/accuracy and efficiency
Technical Expertise and Support
• In conjunction with the other Subject Matter Expert Managers act in a consultative and advisory capacity on claims matters and technical issues such as: liability determination, investigation, policy interpretation, settlement negotiation, and reserve establishment for claims
• Provides file review feedback and in some cases direction on file completion
Adjuster Production
• Manage budgeted revenue expectations in conjunction with individual adjuster production
Employee Development
• Coach and develop employees by providing on-going feedback on technical and quality issues
• Prepare and discuss performance reviews with staff members
• Support technical training and other development requirements
Resource Management
• Monitor and assess resources (capacity) vs. volume in conjunction with Human Resources and the management team
• Responsible for the recruitment and selection of adjusters for the branch
• Provide leadership to cross-functional staff and ensure maximization of performance
Education, knowledge and experience required
• A combination of education and experience equivalent to a College or University degree with minimum 5+ years' experience within the insurance services industry
• Level 2 or Level 3 adjusters license is required
• Proven management skills
• Effective analytical skills
• Proven adjusting skills
• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Strong commitment to ongoing education and learning
• Demonstrated abilities in business development activities
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
