Manager, Digital Payments Strategy - Toronto, Canada - Manulife

Manulife

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement
Hybrid

Manulife Bank is seeking a results-driven professional to join our Digital Banking & Payments Strategy team.

In this role, you will be responsible for supporting the strategy and building roadmaps to advance our digital payments position in the market and ensuring the Bank meets its objectives.

Your understanding of digital banking, payments, experience working with FinTech, ability to understand markets, demographics, and technology will be key in building out the strategy and business casing key initiatives.

You will be responsible for contributing to teams who are passionate about developing great experiences that provide value to our customers.

You are adept at knowing how to navigate and positively influence an organization cross functionally.

You are naturally curious, have a love for data and have a consistent track record at enabling data driven decisions.

Responsibilities:

Payments strategy:

Support the Bank in the payments space and create roadmaps for digital payments at Manulife Bank
Conduct market, customer and competitor analysis to inform the digital payment strategy
Support with the development and evolution of Open banking strategy and associated technology and capabilities
Analyze data, identify insights, and update leadership around any challenges and recommendations for optimization
Proactively stay in the know of new players in the payments space to enable informed identification of early partnership/strategic investment opportunities
Support digital payments business development opportunities from ideation to project inception
Identify near and longterm initiatives that can drive business growth, enhance revenue streams, and improve profitability
Cultivate business cases and support the sales cycle through research, prototyping, and testing

Real time rail (RTR):

Support with defining and detailing Manulife Bank's needs and role in the RTR initiative
Collaborate with regulatory and compliance teams to relay requirements and prerequisites and ensure compliance in preparation for RTR
Collaborate with RTR delivery team to relay requirements and mandates for RTR Exchange and C&S and assess impact on existing landscape
Support creation and evolution of POV to enable value add services on RTR

What motivates you?

You have an understanding of digital payments capabilities and associated industry standards
You have an understanding of technology and are comfortable working with technology partners and translating capabilities into business results
You think big, with the curiosity to discover new ways to enable business outcomes
You are highly analytical, resourceful, and can understand data and develop insights and creative solutions that can be translated to next steps
You take ownership and initiative and can support teams to achieve results, focusing on what matters
You obsess about customers, listen, engage, and act for their benefit You take initiative, and roll up your sleeves to get work done

What we are looking for:

510 years of relevant experience in a fastpaced environment, preferably in digital payments
Demonstrated experience leveraging data to inform decision making
Experience in turning complex business problems into successful digital payment experiences
Understanding of technology and platforms and how to use technology to deliver digital results
Familiarity with regulatory requirements and compliance considerations in the digital landscape
Previous experience in financial services and delivering on P&L objectives
Adept at using MS office suite for presentation and decision making

What can we offer you?

A competitive salary and benefits package
A growth trajectory that extends upward and outward, encouraging you to follow your passions and upgrade your skills
A focus on growing your career path with us
Flexible work policies and strong worklife balance Professional development and leadership opportunities

Our commitment to you

Valuesfirst culture; We lead with our Values every day and bring them to life together
Boundless opportunity: We create opportunities to learn and grow at every stage of your career
Continuous innovation: We invite you to help redefine the future of financial services
Delivering the promise of Diversity, Equity and Inclusion; We foster an inclusive workplace where everyone thrives
Championing Corporate Citizenship: We build