Investigator - Vancouver, Canada - Insurance Council of BC

Insurance Council of BC

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia.

Why Work for the Insurance Council?
Work with a great team of people in a rewarding career that makes a difference. We're in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who's committed to protecting the public.

We offer a comprehensive health and dental plan.
Worklife balance.
This position is mostly remote work enabled. The incumbent would be required to come into the office as needed.
Professional development.
Equitable employment opportunities.

The Opportunity
The Investigator is responsible for conducting investigations of licensees and applicants and inspecting licensee business practices.

Duties and Responsibilities

Conduct investigations by gathering and analyzing information and recommending courses of action
Conduct inspections as assigned and report outcomes
Conduct interviews and research, take statements, inspect records, and document evidence in an admissible manner and in accordance with the standards of fairness
Work jointly with other Investigators
Prepare investigation reports and draft correspondence
Discuss and present investigations before Council members
Administrate investigation and inspection files, including opening and closing files, recording evidence, and logging activities
Respond to complainants, licensees, and other parties verbally and in writing, explaining Council's jurisdiction and action taken in regard to an investigation
Communicate with the public and industry members on proper practices and governing requirements
Liaise with Council staff, Council members, legal counsel, and other parties, such as other regulatory bodies
Testify at Council hearings
Remain current on industry issues, practices, legislation, and regulation through media and industry publications, education, and professional development
Assist the Manager as required

Qualifications and Experience

Minimum 3 years experience in insurance and/or financial services, and investigation experience
University degree, or equivalent education and/or experience
Insurance or financial services certification (such as CAIB, CIP, CFP or CLU) is an asset
Conflict resolution and negotiation skills
Demonstrated analytical and judgment skills
Excellent oral and written communication skills
Excellent organizational skills and attention to detail
Ability to work with several concurrent tasks, and the flexibility to work with changing priorities and deadlines
Ability to obtain information and establish rapport
Proficient in insurance and/or financial services concepts
Upon hire, new employees will be placed in a starting salary between the minimum and P50 (midpoint) of the salary range. _The P50 of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position_ _. In some circumstances, the new employee may be eligible for compensation beyond the P50 of the salary range. Factors that influence this decision include _full job knowledge, qualifications, internal equity, and experience_ in a similar role._