Library Circulation Assistant - Vancouver, BC
4 weeks ago
Job summary
This is the job summary paragraph summarizing the position of Library Circulation Assistant at UBC Library in Vancouver. The role involves providing basic to moderately complex circulation services and reference assistance to patrons.
Responsibilities
- Acts as an initial resource person by performing duties such as providing information to patrons, responding to inquiries and complaints.
Assists in the resolution of moderately complex problems in the areas of circulation, reserves stack maintenance and reference.
Works at the Circulation Desk providing services including charging discharging renewals places holds traces recalls rush cataloguing requests accepts processes cash debit/credit payments for library products fines verifies floats operates cash register debit machine processes refunds clears hold shelf expired requests.
The person will be able to answer directional policy general information questions regarding library holdings in person by telephone via email explains enforces library policies procedures interprets patron circulation records demonstrates how navigate UBC Library catalogue website directs patrons known resources meet information needs locates books journal articles materials verifies completes bibliographic citations finds interlibrary lenders refers complex questions fine reductions cancellations increases senior library assistants provides basic moderately complex reference assistance patrons Circulation Desk Reference Desk closed asks questions assist assessing user needs directing navigating using UBC Library website demonstrating searching needed formats referring appropriate librarian monitors security gates building alarms assists disabled users couriers building operations campus security opens closes library jointly responsible safety security occupants facilities evenings weekends receives reports thefts incidents contacts Plant Operations Trouble Calls Patrol RCMP serious problems maintains cooperative productive working relationships engages workplace culture recognizes appreciates contributions colleagues demonstrates respect meeting commitments active listening open feedback listens encourages expresses creative innovative ideas experiments improvises new ways approaching processes tasks problems prioritizes works effectively meets deadlines exercises sound judgement tact works independently team environment follows carries instructions sorts files accurately lifts up pushes fully loaded book trucks works evenings weekends.Job description
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