Receptionist - Calgary, Canada - Mission Centre Law

Description

About us
Mission Centre Law is a fast-growing full-service law firm located in the heart of Calgary, AB. We pride ourselves on our commitment to our clients and providing the best results we can for them.


Receptionist
Mission Centre Law is a full-service law firm located in Calgary, AB.

We are looking for a Receptionist to serve as our front desk agent and to perform other clerical and administrative tasks.

The position is full-time, Monday through Friday, 9:00am-5:00pm.


Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments, as required
• Create and update records ensuring accuracy and validity of information
• Maintain positive and professional communication with customers, patients, and team members
• Perform receptionist duties
• Accurately process cash, credit, and debit transactions
• Produce clear written documents (e.g., bills, memos, reports)
• Identify and assess client needs to provide appropriate care options
• Proactively provide support to team members through open communication especially when dealing with customer concerns
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers (i.e., sign up for our newsletter, share content on social media etc.)
• Daily file diarizations and filing

Experience:

• Previous experience as a Receptionist or Front Office Representative required. Experience in the legal field a plus.

Salary:
$16.00-$19.00 per hour


Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Calgary, AB T2S 2S7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location:
In person