Server - Red Deer, Canada - Red Deer Resort & Casino

Red Deer Resort & Casino

Verified Company

Red Deer, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a customer service superstar with a passion for creating memorable dining experiences? We are looking for energetic and personable individuals to join our team as Servers at Red Deer Resort & Casino.

If you thrive in a fast-paced environment and enjoy providing exceptional service, this is the perfect opportunity for you

Under the direction of the
Outlets Manager, the
Outlets Server is responsible, including but not limited to ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages.

This position must have a proven ability to work as a team player and leader in a fast-paced environment.

The Outlet Server must be well organized and creative and possess superior communication and interpersonal skills, and must possess the ability to display a passion for excellent customer service while working in an energetic and dynamic environment.

Essential Duties and Responsibilities

Serves guests food and drink while following Red Deer Resort & Casino policies and procedures
Report any areas that require maintenance or other attention to the supervisor on shift
Maintain all compliance with the Health and Safety requirements of the hotel
Communicate with other team members and areas of the hotel when required
To have a complete menu and product knowledge and be able to assist guests with any dietary concerns and explain daily features with confidence
Have basic knowledge of alcoholic and beverage recipes; basic bartending skills may be required
Speak with guests to ensure satisfaction with food and service and attend to complaints
Order necessary outlet supplies using the specific requisitions
Clean agreed designated areas in accordance with laid down procedures and routine hygiene requirements
Accept payments, be responsible for cash outs
Come to work in full uniform, follow Alberta liquor and gaming laws
Performs other related duties as required

Education, Qualification and Requirements

Reel Facts, ProTect and ProServe Certifications (through AGLC)
Must be over 18 years of age.
Clear criminal record check required upon hire
Mature and professional appearance
The ability to work well under pressure and be detailoriented
Strong work ethic and positive team attitude
Effective communication skills with individuals at all levels; both inside and outside of the organization
Must be fluent in English, both written and oral
Standard First Aid with CPR & AED certification is an asset
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment

Work Environment

Able to stand and repeatedly walk over the course of a shift
Ability to tolerate exposures to heat, cold, water and noisy environment
The employee must frequently lift and/or move up to 20 pounds.
While performing the duties of this job, there may be stooping, kneeling, bending, reaching and crouching

Hours of Work

The hours of work for this position will vary depending on operational requirements but will include day, evening and late night, as well as weekends and holidays.