Catering Sales Manager - Rossland, Canada - The Josie Hotel, Autograph Collection

    The Josie Hotel, Autograph Collection
    The Josie Hotel, Autograph Collection Rossland, Canada

    2 weeks ago

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    Description

    Description

    ESSENTIAL JOB FUNCTIONS :

  • Solicit new accounts and review past accounts to generate new and repeat business.
  • Liaise with banquet team to ensure exceptional service while groups are in house.
  • Develop and conduct persuasive verbal sales presentations to prospective
  • clients.

  • Write banquet menus, memos, and send out amenities for VIP Guests.
  • Ensure BEOs and group resumes are distributed to internal stakeholders a minimum of two weeks prior to the event.
  • Review and revise weekly events sheets and banquet event orders.
  • Formulate and revise annual and monthly forecasts. Accurately forecasts estimated revenue from each booking.
  • Negotiate, prepare, and write contracts and enter information into the
  • automated sales system (CITY).

  • Interact with clients to determine needs and direct associates accordingly.
  • Respond to telephone and walk-in inquiries of potential guests.
  • Drive special events, theme creation to generate revenue when banquet space is available.
  • Meet client on site to kick-off all events, ensure event is smoothly handed over to banquets team once event begins.
  • Servicing of all groups, to ensure optimal revenue generation, client and event satisfaction including, but not limited to menus, all event and catering details, rooming lists, transportation.
  • Responsible for ensuring all group and catering details are correctly reflected in sales and catering system, including but not limited to group blocks, attrition, catering requirements.
  • Ensure collection of deposits, billing and final invoice is completed.
  • Ensure timely follow up on all past groups with focus on securing repeat booking.
  • Respond to leads within company standard timeline.
  • Maintain compliance with all health and safety protocols and serving of
  • alcohol in accordance with liquor license guidelines.

  • Communicate both verbally and in writing to provide clear directions to
  • all associates.

  • Lead banquet event order (BEO) meeting, attend training sessions, and
  • departmental meetings as required.

  • Ensure deposits and scheduled payments are secured and processed.
  • Comply with attendance rules and be available to work on a regular
  • basis, to include having a presence at events, weddings, evenings, and

    weekends, while meeting clients and supporting team members.

  • Perform any other job-related duties as assigned.
  • Tour and inspect banquet and meeting space daily, reporting necessary
  • repairs.

  • Represent hotel at tradeshows as required.
  • REQUIRED SKILLS AND ABILITIES:

  • Must have the ability to communicate in English in verbal as well as written communication.
  • Self-starting personality with an even disposition.
  • Always maintain a professional appearance and manner.
  • Can communicate well with guests and team members.
  • Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
  • Knowledge of a hotel structure and how all departments interact, and corporate culture.
  • Ability to effectively communicate with customers in a friendly and positive manner, to solicit business, meet client needs and resolve complaints.
  • Ability to self-monitor all job-related duties while working off-site (remotely).
  • Minimum Requirements

  • Previous hotel sales manager experience (5 years preferred)
  • Experience in CiTY Application Software (2 years preferred)
  • Strong Technical skills related to detailing groups, meetings, and events.
  • Ability to win others over through confidence, experience, and demeanor.
  • Leads sales initiatives, catering, and events in the absence of the Director of Sales and Marketing
  • Generates quality work and upholds high standards.
  • Knowledge of Hotel Systems
  • Ability to maintain a pleasant work environment without conflict. *Attractive Salary & Benefits Package* Annual Salary Range :- 60, ,000 (Based on Experience) Qualifications Sales Management