Commercial Lines Account Manager Sme - Toronto, Canada - HUB International

HUB International

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Hi, we're HUB.

We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker.

We provide a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products, and services.

Becoming a part of HUB means that you thrive in an entrepreneurial and fast-paced team environment supported by over 16,000 professionals in 500 offices across North America.

You will be able to actively contribute to our track record of year-over-year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people.

About The Role

HUB is growing and seeking a dynamic Commercial Account Manager. In this role, you will manage an assigned book of business and ensure client satisfaction. This is an ideal role for a strong team player who is detailed oriented and enjoys working with people. A commitment to delivering results on required deadlines.

What You'll Do

Service and Sales - Meeting new and existing clients' needs, including quotations, premium adjustments, and endorsements; accepting and processing online quotes.

Be accountable for a book of business; Function as one of the primary points of contact on accounts; responsible for maintaining key client and insurer relationships.

Negotiate with insurers for coverage and price that meet the needs of the client.

Handle renewals, and monitor the processing of policy documents, binders, certificates, and billings.

Ensure Account Receivables are collected in a timely manner.

Prepare and monitor insurance submissions, proposals, and summaries of insurance (when required).

Advocate for clients during the claims process; Engage the claims team on critical claims matters.

Fulfil new business growth and client retention.

Support and promote cross-sell / up-sell initiatives.

What You'll Need for Success

Valid RIBO license, or willingness to obtain in short order.

Experience delivering client-focused solutions based on customer needs (Sales and Service).

Strong customer service focus with the ability to deliver positive customer experiences.

Professional communication and strong interpersonal skills.

Self-starter and strong team player able to work within Production and Service teams.

Effective organizational skills and time management.

Working knowledge of Microsoft Office Products (Word and Excel).

Ability to learn and understand new systems quickly; EPIC fluency is an asset.

Commercial lines experience is an asset.

Currently holding or working towards insurance designation such as CIP, CAIB, etc. is an asset.

Why Choose HUB?

We offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success.

At HUB, we believe in investing in the future of our employees by providing continuous opportunities for growth and development.

When you choose HUB, you'll have access to flexible benefits options rooted in your current needs yet evolving as your needs change over time.

Service is one of our founding values - not an abstract concept but a commitment.

We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work.

Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it's needed, from fighting disease to working with families in need, to improving the lives of senior citizens and youth.

Why you're the perfect fit for HUB's Small Market Business Unit:
You're seeking a progressive work environment in a rapidly growing division of the organization

You have the desire to help local businesses protect what matters most

You have an entrepreneurial spirit and a knack for service and sales

You are focused on learning and development to enhance your industry knowledge and expertise

You're a self-starter willing to invest time and energy to learn the technical aspects of our business

You believe in integrity and building success by developing relationships with others

\#LI-CM

\#LI-Hybrid

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel:
No Travel Required

Required Education:
Diploma

Hi, we're HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International