- Partners and maintains strong interaction with subject matter experts and other team members to create, review, and revise materials, valuing others' input, expertise, and diversity.
- Develops interactive, engaging training experiences by applying the principles of adult learning, including:Addressing learners' past experiences and expertiseBuilding content sequentiallyUsing experiential and interactive training techniquesHelping learners apply training content to their jobsCreating contextualized practice and assessment opportunities
- Identifies opportunities and activities to promote knowledge transfer before, during, and after formal training experiences.
- Ensures training content is accurate and supports identified competency requirements.
- Develops and publishes all collateral training documents, utilizing plain language writing techniques.
- Tests courses with appropriate audience.
- Other tasks as deemed necessary by the L&D Senior Manager to support the needs of the business.
- Assist with the maintenance of the content and structure for the LMS offerings
- System Reporting – Creating, sharing, and updating as necessary
- Understand the impact of all future LMS vendor releases and patches
- Troubleshoot employee issues and provide solution.
- Three to four years of progressive experience in learning and development, preferably in a retail setting
- Experience using the basic principles of adult education in developing and designing e-learning course content
- A degree in instructional design, education, or a related field
- Demonstrated ability to manage relationships throughout the organization, coordinating time and resources according to shifting priorities
- Applied understanding of the principles of pedagogy and instructional design
- Demonstrated ability to create courses for a blended training program
- Proven ability to manage multiple projects concurrently
- Proficient with Microsoft Office Suite, Learning Management Systems (Cornerstone a plus but not required), Articulate 360 (Storyline, Rise), Canva
- Ability to survive and thrive in a fast-paced working environment
- Excellent verbal and written communication skills
- Excellent attention to detail
Instructional Designer - Toronto, Canada - Money Mart Financial Services
Description
Company Description
Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.
#corporate
Job Description
GENERAL JOB DESCRIPTION
The Instructional Designer will utilize instructional design theories, practices, and methods to create engaging course content and activities that enhance knowledge acquisition and skills development. To do this effectively, the incumbent must learn business content and systems applications quickly, then set course and learning objectives, and design courses that take advantage of a blended instructional methodology. The work also requires an understanding of our company's mission and values, allowing the Instructional Designer to align training that helps employees meet business drivers and goals.
DUTIES/RESPONSIBILITIES
Instructional Design Duties/Responsibilities:
LMS Administration Duties/Responsibilities:
Qualifications
EDUCATION/EXPERIENCE
REQUIRED SKILLS/ABILITIES
Additional Information
About Us:
Momentum Financial Services Group, formerly Money Mart Financial Services is a leading provider of financial services in North America. For 40 years we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 700 locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the Money Mart brand and in Quebec as Insta Cheques and in United States as Money Mart and The Check Cashing Store.
Our highly skilled workforce puts customers first in everything we do. We serve millions of people annually with diverse and innovative financial products and services. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.
We believe in giving back to the communities where we live and work. With the generous support of our customers and staff, we proudly contribute annually to charities and non-profit organizations, along with using our time and talent to serve in local communities throughout Canada and the United States. We are looking for aspiring, passionate people who are dedicated to understanding and providing our customers with the right financial solutions utilizing a growing menu of products and services. We embrace diversity and offer a fast-paced work environment.
All your information will be kept confidential according to EEO guidelines.