Itsm - Change Management - Edmonton, Canada - Iron Systems
Description
Date Posted:
- 7/31/2023
Job Function:
- IT Support
Location:
- Edmonton AB
- CAN
Offered Salary:
- Competitive
Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems.
For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.
- Job Title: Change Manager
- Location:Canada/EST Zone Remote
About Job: - Scheduling and Preparing CAB Meetings:
- The Change Manager is responsible for scheduling regular CAB meetings and ensuring that all relevant stakeholders, including representatives from IT, business units, and other relevant departments, are invited.
- They should also prepare an agenda for the meeting, including a list of proposed changes to be reviewed.
- CAB
Meeting Facilitation:
The primary responsibility of the Change Manager is to organize and facilitate CAB meetings.
- This involves setting meeting agendas, scheduling sessions, inviting relevant stakeholders, and ensuring that meetings are productive and timebound.
- Change Evaluation: The Change Manager reviews and assesses change requests before presenting them to the CAB.
- This evaluation involves checking for completeness, accuracy, and adherence to the defined change management process.
- Impact Analysis and Expert Input:
- This input helps the CAB make well-informed decisions.
- Documentation and Communication: The Change Manager is responsible for documenting all details related to the proposed changes, including potential risks and benefits.
- They ensure that this information is communicated to CAB members and other stakeholders before the meeting & after each CAB meeting, the Change Manager is responsible for documenting the decisions made, including reasons for approvals, rejections, or deferrals.
- They ensure these decisions are communicated to all relevant stakeholders, including the Change Initiators.
- Continuous Improvement: The Change Manager plays a part in evaluating the effectiveness of the change management process and CAB meetings.
- They identify areas for improvement and work towards optimizing the process to enhance its efficiency and effectiveness.
Must-Have Skills:
- ITSM Change Management
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