- Assist and support guest families
- Assist with House programming
- Manage House Operations (policies, procedures, facility maintenance assistance)
- Ensure COVID-19 screening and protocols are followed
- Support housekeeping team, as needed, by cleaning of common areas and bedrooms
- Engage and motivate House volunteers
- Participate in the implementation of family-based programs
- Provide House tours to families
- Passion for the mission of Ronald McDonald House Charities Manitoba
- Minimum of grade 12 education
- Energetic person with proven skills in customer service and attention to detail
- Strong relationship building skills
- Calm and caring manner through crisis with a desire to serve others
- Computer skills with some proficiency with Microsoft Office software programs
- Excellent written and oral communication skills
- Ability to climb stairs
- Experience in the hospitality sector an asset
Family Services Associate - Winnipeg, Canada - Ronald McDonald House Charities
Description
NATIONAL OCCUPATION CODE 42201
POSITION TYPE PART-TIME (Sat & Sun; 4 pm – midnight, either weekly or biweekly)
The part-time Family Services Associate oversees the day-to-day operations of Ronald McDonald House. This individual will be required to provide a compassionate guest experience, at all times, for all families requiring our support.
The successful applicants must be self-motivated with the ability to work independently and collaboratively. The Family Services Associate should be adaptable and feel comfortable interacting with families from diverse backgrounds. The part-time positions are involved in House operations and also serves as a resource to families, social workers, hospital staff, and RMHC staff. The candidate must exude a caring, positive attitude and be a team player willing to help wherever needed.
General Responsibilities:
Skills and Qualifications: