Animal Control Officer - Richmond, Canada - BCSPCA

BCSPCA

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

If you are up for the challenge and would like to be considered for this position, we would like to hear from you.

The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:

POSITION:
Animal Control Officer 2

STATUS:
Permanent; Full-Time

SHIFT: 35 Hours per week / Tuesday to Saturday - Hours of work vary from 7am to 9pm

LOCATION:
Richmond, BC

CLASSIFICATION:
CUPE 1622

WAGE:
$26.59 per hour

CLOSING DATE:
Open Until Filled

About the Position:

The position calls for an effective communicator that can handle difficult discussions and provide conflict resolution with diplomacy. The officer will enforce applicable municipal bylaws and provincial laws/regulations within the City of Maple Ridge.

This includes investigating complaints regarding animal related bylaw violations such as aggressive, stray or barking dogs and animal cruelty complaints.

Ensuring a focus on animal welfare, public safety, and enhancing the human-animal bond through education, this position ensures all complaints are concluded to the satisfaction of the Maple Ridge Animal Centre Manager.

Some specific duties:

Treats all animals humanely, with compassion and concern, and upholding these values both on and off the job.
Following BC SPCA standards, policies, and protocols at all times to ensure animal health and welfare.
Provides exceptional customer service to internal stakeholders and the public.
Assists with training and mentoring of other staff.
Provides guidance and direction to volunteers as requested.
Assists colleagues when they are in need, including being proactive in identifying ways to collaborate

with them to meet or exceed operational requirements.

Ensures that safe work practices are implemented as per the BC SPCA Health and Safety protocols

- and are being carried out to protect staff, volunteers and animals from injury and/or illness

Other duties as assigned.

Responsibilities in the Field include:

Investigate and resolve animal bylawrelated complaints as per municipal contract(s) and in keeping with BC SPCA policy/procedure/standards.
Conduct routine patrols of assigned areas (e.g. parks).
Providing education to the public about responsible pet guardianship and animal welfare; and
Issuing offense notices, tickets, or warnings as necessary.
Issuing dog licenses to members of the public, collecting payment and issuing receipt.
Following up on issues related to unlicensed dogs.
Complete animal transport duties including
Ensure all records related to any and all of the above duties are kept up to date, including documenting pertinent information, completing required forms and reports, including those that may be used in the prosecution of offences.
Work collaboratively with other stakeholders such as government representatives, police, special provincial constables, and other enforcement agencies to ensure animal welfare and public safety in the community.
Responding to other calls and completing other related duties as assigned.

Qualifications you need to have:

High school diploma or equivalent
Valid Class N or 5 BC Drivers' License and driver's abstract
Demonstrable interest in all aspects of animal welfare and animal handling skills
A sound knowledge of animals, their breeds, behaviour and more common diseases
Two years' practical experience or equivalent
Completion of Bylaw Level 1 at the Justice Institute is preferred
Completion of Animal Control Level 1 at Langara College is an asset
Knowledge of the geography of the City of Maple Ridge
Demonstrated ability to organize work, meet priorities and to work within a demanding work schedules with mínimal supervision (Effective Time Management)
Excellent communication skills and ability to work with internal and external stakeholders at all levels in a positive manner
Ability to keep information confidential
Demonstrated ability in stress management
Ability to work cooperatively as a team player and demonstrate welldeveloped interpersonal skills
Strong computer skills; proficient in MS Word and Outlook
Position is physically demanding and includes heavy lifting, pushing and pulling which requires an individual with the ability to maintain a level of fitness and endurance to fulfill the required duties.
Ability to work weekends on a flexible schedule
Criminal Record Check