Senior Program Coordinator - Ontario, Canada - Innomar Strategies

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    Full time
    Description

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today

    What you will be doing

  • Implement assigned call center projects;
  • Build on project management to design and develop protocols, process flows and database enhancements;
  • In collaboration with the Associate Operations Manager and the Program Manager, assist in the ongoing evaluation of project strengths, weaknesses and potential areas for improvement;
  • Support the Associate Operation Manager through client clarification requests and pharmacy escalations
  • Produce project related reporting for internal and external clients;
  • Participate in client meetings;
  • Daily and on-going client project communications;
  • Be available between the hours of 8:00AM to 8:00PM, with the ability to maintain flexible working hours.
  • The Senior Program Coordinator will also be assigned other duties and tasks as required from time to time.
  • What your background should look like

  • Minimum college / university degree;
  • Health care background an asset;
  • 2-3 years' experience in the pharmaceutical / biotech or healthcare-related industries;
  • Minimum 2 years' experience in project management;
  • Experience managing personnel;
  • Experience in reimbursement considered an asset;
  • Ability to communicate effectively both orally and in writing
  • Ability to strategically analyze data and performance;
  • Effective interpersonal and leadership skills
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Excellent presentation skills
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
  • What Cencora offers

    We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

    To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

    Schedule

    Full time

    Affiliated Companies:

    Affiliated Companies: Innomar Strategies