Supervisor - Oakville, Canada - Tim Hortons | Kahuna Coffee Co.

Tim Hortons | Kahuna Coffee Co.
Tim Hortons | Kahuna Coffee Co.
Verified Company
Oakville, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

As a Supervisor, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time.

You build positive relationships with your team members and promote a positive and inclusive work environment.


As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved.

Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.


Responsibilities:


  • Managing labour costs through effective floor management
  • Controlling food & paper costs using order guides
  • Ensuring that product launches and promotions are executed with perfection
  • Resolving Guest issues, as well as working with your team to minimize issues
  • Participate in the recruitment process
  • Training new Team Members
  • Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
  • Coach & discipline Team Members as needed
  • Be a leader and always lead by example by following all Tim Hortons policies and procedures
  • Plan, organize, direct, control and evaluate daily operations
  • Foster a positive work environment through leadership and example

Why Work for Us? We Offer:

  • Competitive salary
  • Comprehensive training
  • Incentive and recognition programs
  • Advancement opportunities
  • Community involvement

Physical Demands:


  • Walking and standing for long periods of time
  • Able to lift and carry up to 20 kg / 45 lbs
  • Able to help as needed in receiving large deliveries up to twice a week
  • Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
  • Ability to work under pressure in a high fastpaced environment adhering to tight deadlines

Availability:


  • Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.

Requirements:


  • Customer service background preferred
  • Must be able to lift 25 lbs
  • Previous experience in Quick Service is an asset
  • Friendly and outgoing
  • Flexible schedule
  • Previous management experience preferred
  • Previous experience as a trainer will be an asset to this role
  • Previous Tim Hortons Leadership experiance is preferred

Company Information:


  • Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where coworkers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you._
    REQUIREMENTS:
  • Education
  • Secondary (high) school graduation


  • Experience

  • Minimum 1year experience in the quickservice restaurant industry


  • Computer Skills

  • Point of Sale System, Microsoft Office
  • Word, Excel, Outlook
  • Clearview experience an asset
  • Excellent written and verbal communication
  • Strong leadership and interpersonal skills
  • Customer service mindset
More jobs from Tim Hortons | Kahuna Coffee Co.
See all jobs of Tim Hortons | Kahuna Coffee Co.