Continuing Care Intake Coordinator - Halifax, Canada - Nova Scotia Health Authority

Nova Scotia Health Authority

Verified Company

Halifax, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID:162364**
Company: Nova Scotia Health

Location:
Central
Zone,
Halifax Infirmary Robie Street Entrance - QEII

Department:

CC Continuing Care Intake**
Type of Employment:Hourly FT long-assignment
(**100%
FTE) x **1
position(s)****Status: NSGEU
Admin Professionals** Position**
Posting Closing Date:9-Aug-23**Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada.

We're on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province.

Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions.

Join a diverse team of innovators, collaborators and creative thinkers today.

About the Opportunity:

Under the supervision of the Provincial Manager Intake & NOAT, the Intake Coordinator provides initial contact for Single Entry Access to Continuing Care Services.

Using a computerized Intake tool, the Intake Coordinator receives and processes new and or existing client referrals, determines service streams, either Home Care/LTC or Adult Protection and assigns to a Team, Care Coordinator or Adult Protection worker.

The Intake Coordinator provides information on the Continuing Care program/services and the criteria required for program access.

Referrals and inquiries come from the public, client/family members, health care facilities, Department of Community Services, community physicians and police to name a few.

Program referrals are for Nursing (acute and chronic), Home Support (personal care, light housekeeping, meal preparation), Long Term Care Placement (including out of province), Respite Care, Palliative Care, Home Oxygen, Caregiver Benefit, Self-Managed Care, Equipment and Bed Loan Program, Quick Response Program, Supportive Care Program, Personal Alert Assistance Program and Seniors Wheelchair Program.

Service Referrals are for Adult Protection and Protection of Persons in Care Act.

About You:

We would love to hear from you if you have the following:

Grade 12 plus completion of a Secretarial/Office Administration program
Two years of related experience in an office environment required
Previous work experience in call centres an asset
Experience on use of the complete SEAscape (Momentum Healthcarecomputerized referral tool)
Experience with Horizon Patient Folder/clinical portal/Meditech
Excellent Customer skills
Ability to handle large volume of calls and faxes and conflicting priorities
Excellent Organizational skills
Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours:

Long Assignment Fulltime Position; 70 hours biweekly
Approximately 12 months
Shifts may include days, evenings, weekends and holidays

Compensation and Incentives:

$ $24.31 Hourly

Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile.

Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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