Operations Clerk - Richmond, Canada - UNITED PARCEL SERVICE
Description
Primary Job Posting Location:
Richmond, British Columbia Canada
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
The Operations Clerk is responsible for all centre administrative tasks in the package centre.Work Shift
:
Monday to Friday (6:00PM - 1:00pm)
Location
:5960 Ferguson Road, Richmond BC
KEY ACCOUNTABILITIES
- Dealing with all telephone calls
- Handling customer complaints in a professional manner.
- Dealing with SLA concerns and PCA queries
- Providing customer counter cover
- Running reports for the centre, TTS report, Cares report and Apple report
- Cash handling, banking
- Meet set targets on a daily basis
- Responsible for any additional tasks given
- EDUCATION/WORK EXPERIENCE
- Able to work Monday to Friday
- Have good communication skills both verbal and written
- Able to work in a targeted environment.
- Work well in a team
- Working knowledge of word and excel.
- Some experience in a similar work environment would be an advantage
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