Receptionist - Calgary, Canada - Children's Cottage Society

Children's Cottage Society

Verified Company

Calgary, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Receptionist - CCS Child & Family Centre

Competition #RCCS-2024
The Children's Cottage Society is a charitable agency established in Calgary in 1986.

The Society's mission is to help build strong children and safe nurturing families through prevention programs and support services, and we believe that resilient children blossom in healthy families.

We invite you to join our team and be a part of fulfilling our vision of achieving better outcomes for children and their families.

The
Receptionist position provides information and assistance to callers, clients, community partners, and visitors at our New Family Centre in Montgomery.

The Centre Receptionist helps to coordinate the work of administrative volunteers at the front desk, oversees room booking and hospitality needs, and facilitates communication with Family Centre staff.

We are looking for a dynamic 'people-person' who can take initiative, is good at problem-solving, and has a desire to help us create a welcoming, supportive environment and contribute to a healthy workplace culture.

This is a Full Time (40 hours per week) role. General hours fall between 8:30am - 5:00pm

Primary Work Location:
1804 Home Road NW

(travel within the Calgary area may be required)

Responsibilities:

Receive clients/visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
Maintain the calendar system of room bookings for internal and external programming.
Welcome and support partner agencies and provide support around their program needs.
Respond to telephone inquiries in a helpful & friendly manner. Forward calls and messages as needed.
Keep reception and waiting areas are tidy and verify that brochures and program information are in place. Ensure proper setup, cleanliness, and hospitality supplies in shared program spaces.
Receive and sort daily mail and packages and forward to appropriate departments.
Monitor and maintain administrative supplies and inventory.
Maintain site security by following safety procedures and controlling access via the reception desk (monitor logbook of guests).
Perform other clerical duties as needed such as photocopying, data entry, and expense reports.
Work with the Executive Assistant and Manager of Operations to address operational tasks within the Centre (vendor relations, inventory maintenance, Board meeting support, review of systems and processes in relation to OHS standards, etc.).
Help support special events on site as needed.

Supervision of Reception Volunteers:

The Family Centre Reception and administration will often have volunteer reception support present. This position will help ensure that volunteers have a workspace, work materials/tasks, and are supported while on site. The receptionist will assist the Volunteer Coordinator with scheduling and supervision of the volunteers.

Qualifications:

Minimum five years in a reception position
Knowledgeable about MS Office tools, skilled in using Office 365 and Teams, and experienced with data entry and data bases
Excellent communication and people skills
Resourceful and experienced with technology setup and problemsolving for presentations
Selfdirected with the ability to be resourceful and proactive when issues arise
Strong organizational and time management skills
Professional attitude and appearance
Positive adaptation to change
Previous experience in a nonprofit environment is an asset
Must have a valid driver's license and access to a reliable vehicle.

Pre-Employment Requirements:

A Police Information Check at commencement and every three years, which includes a vulnerable sector search, is a requirement to maintain employment
A Child Intervention Record Check at commencement and every three years, which includes a vulnerable sector search, is a requirement to maintain employment
Proof of Education (original Documents) required as part of commencement.

What Do We Offer
In addition to having the opportunity to work for an energetic, progressive, and community focused organization and with a workforce of diverse, committed individuals, we offer the following benefits:

Comprehensive Health, Dental & Vision benefits.
RRSP Contribution Program
An annual Health Spending Account
Prioritizing wellness in the workplace and a psychologically safe work environment

Please send a cover letter and resume quoting competition #RCCS-2024 to:

Deadline:
March 15, 2024
We appreciate the interest of all applicants, however we will only contact those invited for an interview. NO PHONE CALLS PLEASE

Salary:
$22.00 per hour

Benefits: