Assistant Store Manager - West Vancouver, Canada - Bailey Nelson

Bailey Nelson
Bailey Nelson
Verified Company
West Vancouver, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Bailey Nelson believes that Assistant Store Managers are exceptional leaders who support the entire store operations, as well as achieving goals through an industry-leading guest experience.

We have known since our beginning back in 2012 that our team is the secret to our success and alongside your store manager through inspiring, motivating, and development, your team will evolve the eyecare industry.

We are searching for an exceptional Assistant Store Manager to join our team in beautiful Park Royal


We are a tight knit bunch of down to earth individuals who look for ways to constantly improve on everything we do, every day.

Fostering an environment where the team feels involved and accountable in running the store is vital to our success.

We're all about changing how our customers see the world and how the world sees them


What you get from us:

  • Part of leading a team who can make a real impact every day by meeting customers specific eye care needs
  • The opportunity to inspire and grow others into their future careers
  • Access to our worldclass webbased learning platform as well as training and development events to help better yourself and your role at Bailey Nelson
  • A leadership team who genuinely cares about our people and is committed to their engagement and development
  • Not to mention all of the great glasses you get to choose from

What we need from you:
-
Leadership & People
- **Cultivate a strong bond with your store manager and store optometrist. Partnering with your store leadership team you inspire, motivate, and develop your team. Always stay focused on your people and customers
-
Customer Experience
  • Lead from the floor. You are the beacon of what outstanding customer experience looks like and you train your team to deliver the same. At least 3 years previous customer service experience is a must

-
Celebrate individuality
  • Being honest and helping people find their looks by guiding customers to find that perfect pair of frames.

-
Positive energy
  • Leading with enthusiasm and proactive to help your team and customers. You love being in a fastpaced environment, willing to take on a challenge all with a cando attitude

-
Initiative
  • Formulate your own ideas with projects, efficiency, and process improvements. You strive to improve yourself and others around you every day.

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Problem-solving
  • You have good analytical skills and love seeing a problem through to resolution, you ask questions to be able to provide the right answers, ensuring the customer has the greatest experience possible.
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Optical Experience - while not a necessity, previous experience is a big plus in this role
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Goals
  • Create an environment in the store so the team is clear on the daily goals and help remove roadblocks for the team to achieve them.

-
Community
  • Work with your SM and Optometrist to identify opportunities to network locally and participate in managing the product seeding budget and community events
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