Service Advisor - Winnipeg, Canada - Frank Motors Inc

Frank Motors Inc
Frank Motors Inc
Verified Company
Winnipeg, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Durée de l'emploi:
Permanent


  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:

Education:


  • Secondary (high) school graduation certificate
- or equivalent experience


Tasks:


  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Coordinate special publicity events and promotions
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Write and edit press releases, newsletter and communications materials
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Supervise office and volunteer staff

Area of specialization:


  • Auto repair

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment
  • Tight deadlines
  • Work under pressure
  • Handeye coordination
  • Repetitive tasks
  • Walking

Personal suitability:


  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Quick learner

Experience:


  • 7 months to less than 1 year

Health benefits:


  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage

Financial benefits:


  • Group insurance benefits
  • Life insurance

Long term benefits:


  • Longterm care insurance

Other benefits:


  • Free parking available
  • Learning/training paid by employer

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