Service Advisor - Winnipeg, Canada - Frank Motors Inc
2 weeks ago
Description
Durée de l'emploi:
Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
Education:
- Secondary (high) school graduation certificate
Tasks:
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Coordinate special publicity events and promotions
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Write and edit press releases, newsletter and communications materials
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
Area of specialization:
- Auto repair
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Tight deadlines
- Work under pressure
- Handeye coordination
- Repetitive tasks
- Walking
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Quick learner
Experience:
- 7 months to less than 1 year
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits:
- Group insurance benefits
- Life insurance
Long term benefits:
- Longterm care insurance
Other benefits:
- Free parking available
- Learning/training paid by employer
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