Office Clerk - Toronto, Canada - Indigo Group

Indigo Group

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Duties & Responsibilities:

Provide support to all Stakeholders regarding employee parking concerns and questions.
Inform and advise customers and clients about our products and services.
Provide solutions to discrepancies.
Ensure all accounts and profiles are updated accurately.
Maintain tracking logs for parking passes both issued and returned.
Track parking pass inventory.
Ensure proper distribution of assigned parking site based on space availability.
Assist and support A/R Team for any billing discrepancies.
Perform Parking Permit admin duties as directed.
Generate and submit reports according to their deadlines.
Keeping an organized work environment.
Provide training to new team members.
Additional duties as assigned.

Working Conditions:

Required Qualifications:

Minimum 23 years of customer service experience is required.
Strong verbal, written and communication skills.
Open attitude to take direction and feedback.
Proven customer serviceoriented attitude
Excellent problemsolving skills
Knowledge of Microsoft suite of products.
Ability to work comfortably using Word, Excel and technology and computers in general.
Bilingualism (English and French) is a strong asset.
Ability to work efficiently under pressure in a fastpaced environment.
Able to work effectively in a team and meet deadlines under pressure.
A strong team player who can work independently with mínimal supervision.
Able to maintain a strong rapport within the team by keeping the team updated.
Strong attention to detail, able to multitask, troubleshoot, and resolve problems.
Resultsoriented individual with a concern for accuracy and customer relations.
Exceptional time management and organizational capabilities.
Maintaining a friendly and positive attitude towards all peers.