Professional Technology Support Specialist - Toronto

Only for registered members Toronto, Canada

6 days ago

Default job background
Remote

Job title: Information Systems, TA Summer Student Internship/Coop

Job description

Job Overview

We are seeking a motivated Technical Support Analyst Intern/Coop to provide first-level technical service and support for technology users at corporate offices, customer centers, and field staff.

  • The role involves installation, maintenance, testing, and acceptance of new information technology products and services including account creations terminations end-user security installations connectivity configurations coordination with vendors second level support on issue resolution.
  1. Provide technical assistance on desktop mobile productivity tools MS Office applications web browsers operating systems.
  2. Assist in training rollouts of new technologies hardware software networking workstation configurations.
  3. Responsible for security patches updates OS applications workstations anti-virus security software development maintenance updating knowledge base documentation supported system hardware inventory.


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