Business Specialist, Initiatives and Process Optimization Co-op - Auto Finance (Summer 2026) - Toronto

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Auto Finance Operations & Policy team, the Business Specialist, Initiatives and Process Optimization Co-op will work closely with the Directors and Group Product Managers on various initiatives designed to improve the operational effectiveness.  You will primarily support the development, Launch, and Continuous Improvement of Microsoft Power Apps, Microsoft Lists, MS Forms, Power BI, and Related Workflow Management & Reporting Tools.  You will drive continuous improvements through process improvements, documentation of processes and procedures, provide recommendations to streamline processes and help implementing solutions as applicable.  You will participate in the team's projects, contributing creative thinking and implementing improvements throughout.

At CIBC we enable the work environment most optimal for you to thrive in your role.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Develop and Enhance Microsoft Power Apps, Microsoft Lists, MS Forms & Power BI Solutions - A significant emphasis will be placed on building and refining Power Apps and Power BI related workflow management and reporting tools:

• Design, build, and deploy custom applications using Microsoft Power Apps to automate business processes and enhance productivity.
• Create and maintain Microsoft Lists for effective data management, tracking, and collaboration.
• Develop and configure MS Forms for data collection, feedback, and stakeholder engagement.
• Develop and optimize automated workflows using Power Automate to streamline operations and reduce manual effort.
• Integrate Microsoft 365 tools (Power Apps, Lists, Forms) with other business systems and data sources as required.
• Design, build, and maintain Power BI dashboards and reports to provide actionable insights and support data-driven decision making.
• Ensure data accuracy, integrity, and security within all reporting and workflow solutions.
• Monitor usage and performance of developed solutions, collecting feedback to identify areas for enhancement.
• Implement updates, new features, and improvements based on evolving business needs and user input.
• Collaborate with business units to gather requirements, define objectives, and translate needs into technical solutions.
• Provide training, documentation, and ongoing support to end-users for all developed tools and workflows.
• Ensure all solutions adhere to organizational policies, compliance standards, and best practices for data management and security.
• Maintain up-to-date documentation for all developed applications, workflows, and reports.
• Manage project timelines, deliverables, and resources to ensure successful and timely delivery of solutions.
• Communicate progress, risks, and outcomes to stakeholders and leadership as required.

Process Optimization - A significant emphasis will be placed working with the Group Product Managers to optimize business processes.  You will:

• Design/develop and improve business processes,
• Create/update process maps in MS Visio & Centralize procedures/process flows.
• Support tactics to improve operational efficiency and client satisfaction
• Assess/recommend improvements to risk mitigation and control objectives, support in resolving issues/discrepancies.

Project Support - Actively participate in various business projects including research and presentation development.

Who you are

You are curious and enjoy implementing new solutions. You are comfortable with ambiguity and enjoy building simple, sustainable solutions that address daily business needs, workflow and analytics.

You understand that success is in the details. You notice things that oth

ers don't. Your critical thinking skills help to inform your decision making.

You can demonstrate time management and self-planning skills. You have the ability to organize and carry out work assignments according to established work plans.  You have strong interpersonal and communication skills to build and maintain effective working relationships with internal groups and other business units within CIBC.  You have the ability to meet tight deadlines with short notice and work independently with little direction

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Dashboard Builder, Microsoft Excel, Microsoft Power Business Intelligence (BI), Microsoft SharePoint, Process Improvements, Process Streamlining