Laundry Attendant - St. John's, Canada - Fairfield by Marriott St. John's

Fairfield by Marriott St. John's

Verified Company

St. John's, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Basic Purpose:

The Laundry Attendants contribute to the consistency of departmental and brand standards by ensuring that the cleanliness of all linens is maintained.

They are passionate about serving others and working as a team with associates from all departments.

Major Responsibilities and Duties (to fulfill major purpose):

Collects dirty linens used by guests and prepares for washing, ensuring color separation.
Achieve standards of cleanliness and presentation as laid out in procedures, brand standards and SilverBirch standards
Sorts torn and stained linens.
Sorts and counts articles to verify quantities on laundry requisitions
Washes and dries the linens before transferring to ironing area
Assists guests and team with any laundry issues
Maintains the cleanliness of the laundry area including the cleaning of lint traps
Loads linens into washers and dryers
Report any found property following the lost and found procedures and guidelines
Ensure the security of keys, company information, guest information and guest rooms at all times
Report unsafe work conditions, areas requiring repair or suspicious person to the Department Head
Understand and practice the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers' instructions
Utilizes personal protective equipment such as gloves and biohazard disposal containers when required
Use and clean equipment with care; reporting any defective equipment and any maintenance requests as required
Use hotel linen in an efficient and costeffective manner while ensuring corridors are free from dirty linen as per the procedures
Be aware of the action to be taken in the event of an emergency such as fire in accordance with procedures
Committed to providing exceptional customer service working within the guidelines set out by procedures and the brand.
Responding to and anticipating guest needs such as responding to special requests. Follows through on guest requests and takes action immediately
Treat each individual with respect and fosters a cooperative, productive, positive and respectful work environment
Work and communicate in a professional and ethical manner
Assist coworkers where necessary
Actively sell any special promotions, the brand, and facilities available to the guest in order to contribute to overall profitability
Provide information to guests about local attractions, services, hotel services, hotel facilities and other amenities
Assist with team member orientation and training as required
Maintain standards of punctuality, uniform presentation and personal hygiene
Attend meetings as required and recognize the importance of contributing new ideas and initiative to the overall success of the operation
Contribute to cost control through energy conservation and correct usage and storage of all materials/equipment
Provides a favorable image of SilverBirch Hotels & Resorts and the Brand to the public by consistently demonstrating SilverBirch Values (Engagement, Quality, Performance, Integrity and Growth) and Brand Values
Other related duties and projects as assigned

Skills, Knowledge and Abilities Required:

Highly organized and detail oriented with a passion for cleanliness
Works well under pressure and without supervision
Able to perform well in a fastpaced environment
Energetic, honest, selfmotivated and flexible
Excellent communication and interpersonal skills
Reliable, punctual and dependable
Strong teamwork skills

Working Conditions:

Physically fit and able to push, pull, and lift up to 50 lbs. and to bend and kneel with comfort
Fast paced environment that is often demanding
Stand, walk and remain on feet to perform job duties for entire shift duration
Reach overhead and below the knees, including bending, twisting, pulling and stooping
Use of cleaning chemicals

Experience, Training and Education (demonstrating requirements):