Summer Casual Accommodations Experiences Associate - Smoky Lake, Canada - Métis Crossing
Description
Summer Casual Accommodations Experience Associate
Location:
Métis Crossing, Smoky Lake, AB
Position Status:
Seasonal, Casual
The Opportunity
Métis Crossing is Alberta's first major Métis destination where we share and celebrate the Métis culture with all people With their unique designs that combine both traditional and contemporary Métis craftmanship, The Lodge and the Gathering Centre at Métis Crossing are special blends of comfort, culture, and Métis history.
Directly adjacent to the Cultural Gathering Centre, our 40-room boutique Lodge offers scenic views overlooking the majestic North Saskatchewan River, the very route used by our Métis ancestors as they gathered here to trade.
The Cultural Gathering Centre is the base for all our cultural and educational programs.The Lodge offers a Bistro for coffee and express breakfast, as well as a Lounge for cocktails and light snacks.
Together they are an ideal location for corporate and government retreats as well as family gatherings.Métis Crossing seeks positive and friendly individuals for the position of Summer Casual Accommodations Experience Associate. This is a summer term position with an end date of September 1, 2024.
The successful applicants are expected to work as a member of the Métis Crossing team to achieve high guest satisfaction and maintain a courteous and positive work environment.
Key Responsibilities
- Prioritize Guest needs and inquiries
- Manage reservations and guest information in Hotel Software
- Check in and check out guests
- Clean, organize and maintain front desk, common and guest areas
- Manage cash and payment systems
- Assist with food service in The Lodge Bistro
- Follow standard operating and safety procedures
- Communicate with customers, coworkers, and supervisors
- Launder linens and provide guest room housekeeping
Skills & Competencies
- Communication
- Customer service
- Conflict management
- Able to work in and with diverse audiences of varying cultural backgrounds and ages
- Flexibility to adjust to changes in schedule and assignments
- Attention to detail
- Able to work independently and with others in a team, as well as take direction from others
- Ability to work in a noisy, fast paced, multitasking environment
- Must be able to lift up to 50 pounds (25kg)
- Physical capability including ability to stand for the duration of shifts
Qualifications
- WHMIS and basic First Aid
- Knowledge of Alberta history and cultural diversity
- Knowledge of Alberta Métis culture
- Basic understanding of food service requirements
- High school diploma
- Microsoft Office
- Computer proficiency
- Must be able to speak, read, write, and understand English
Employment Details
Schedule will include weekdays, weekends, and holidays
Other Requirements
- Availability to work a mixed schedule of days, evenings, and weekends
- Ability to work in other departments at the Métis Crossing as needed
- Ability to work at inperson at Métis Crossing in Smoky Lake
- Clear Criminal Record Check
What we Offer
- A rich Indigenous cultural experience
- Opportunity to work at the first Major Métis cultural destination
- Personal development & career opportunities
- Part time or casual employment during the school year
- Training
- Métis Crossing thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please._
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- Evening shift
Experience:
- room attendant: 1 year (preferred)
Work Location:
In person
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