Automotive Receptionist - Vancouver, Canada - Dueck Auto Group

Dueck Auto Group

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us

Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service.

Dueck is grounded in three founding principles:
Selection, Value and Trust and these continue to be values that are instilled in all of our employees. We are a family owned and operated company that has a long-standing commitment to supporting the community.

Among our four dealership locations in the Greater Vancouver Area—
Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZU—we currently employ over 400 hard-working and dedicated individuals.

We welcome you to join our growing and energetic team

Careers with Dueck Offer:

Inclusive and supportive company culture and safe work environment
Highly competitive compensation plans based on experience and performance
Extended Health and Dental Plan benefits
Continuous training & professional development with advancement opportunities

Position Summary

The
Receptionist is a customer service individual responsible for managing our front desk operations by performing various administrative tasks and duties.

The primary responsibility is to operate our switchboard phone system.

The Receptionist is a key role within the organization as he or she is the first point of contact for customers entering or calling the dealership.

The Receptionist works with all areas of the business to ensure that customers have an exceptional experience.

Key Responsibilities

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Efficiently answer and redirect phone calls to the appropriate department or employee by actively listening to customer inquiries
Answer general inquiries by providing relevant and accurate information to customers both on the phone and in person
Receive and process payments, as well as record receipts for services and sales departments
Collect, sort and distribute daily mail, messages, and courier deliveries in a timely manner
Track walkin traffic and provide leads to sales team when appropriate
Manage information and resources by accurately updating corporate databases

Cultural Skills & Requirements

Excellent written and verbal communication skills in order to clearly deliver messages efficiently across all levels of the organization
Strong organizational skills with the ability to prioritize and multitask
Detailorientated and conscientious work ethic
Selfdriven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

2 years of customer service experience and previous experience as a receptionist or an administrative assistant
Previous experience operating a switchboard is an asset

Logistical Requirements